Operations Supervisor

2 weeks ago


Reston, Virginia, United States Dieste Inc. Full time

Dieste Inc. is seeking an experienced Operations Supervisor to join our team in our LA Office. This is a hybrid role with three days in office.

Key Responsibilities:

Operations Management:

  • Develop and maintain strong relationships with internal departments and external vendors to ensure seamless project workflow.
  • Manage project workflow between account management, creative, broadcast, digital, and finance teams to ensure timely delivery of materials.
  • Identify opportunities for improving effectiveness and efficiency, and implement workflow and process changes as needed.
  • Support Brand Leadership in understanding new operational client tools and ensure timely delivery of all materials.
  • Collaborate with Brand Leadership on weekly status reports and daily hot sheets of all production jobs in progress.
  • Support Brand Leadership in operational-type approvals, server management, and workflow against approvals.
  • Facilitate talent estimate requests, ensuring accuracy of estimates prior to formalization and client approval.
  • Request ad hoc purchase orders for Brand Leadership as needed (non-production related).
  • Review and approve financial invoices for Traffic submissions.
  • Lead/assist in development of ad-hoc reports as needed.

Broadcast & Digital Traffic:

  • Compile and maintain updated media plan information across multiple buys, markets, and mediums.
  • Ensure accurate and timely delivery of broadcast traffic instructions, spot rotations, and creative assets to appropriate partners (media team, stations, dub house).
  • Manage media station list, trafficking documents, and reports (daily, weekly, monthly, ad-hoc).
  • Assign and maintain accurate lists of all ad identification numbers, as determined based on buy format.
  • Perform final checks of traffic logs for correct advertising, rotation, and placement.
  • Assist Brand Leadership with digital/social trafficking to our media partner(s).
  • Support Talent Manager to ensure all new creative is estimated correctly per AT&T media buys.

Requirements:

  • Leader/Motivator/Mediator/Team player who encourages collaboration at all levels.
  • Proven ability to effectively prioritize and manage high-volume work.
  • Exemplary organizational and follow-up skills.
  • Good interpersonal skills needed for extensive internal and external phone contact.
  • Ability to work under pressure.
  • Understanding of agency project workflow/production and associated cost and timing implications.
  • Knowledge of the broadcast traffic process and requirements for National & Local advertising.
  • Ability to identify issues quickly and bring actionable solutions; good problem solver.
  • Working knowledge of Microsoft Office Software, including Excel, PowerPoint, and Word.
  • Minimum 5+ years of experience as a project manager &/or broadcast traffic specialist at an agency or within a network/station traffic department.
  • Education: undergraduate degree preferred.
  • Language proficiency in both English & Spanish preferred.


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