Operations Supervisor
2 weeks ago
Dieste Inc. is seeking an experienced Operations Supervisor to join our team in our LA Office. This is a hybrid role with three days in office.
Key Responsibilities:
Operations Management:
- Develop and maintain strong relationships with internal departments and external vendors to ensure seamless project workflow.
- Manage project workflow between account management, creative, broadcast, digital, and finance teams to ensure timely delivery of materials.
- Identify opportunities for improving effectiveness and efficiency, and implement workflow and process changes as needed.
- Support Brand Leadership in understanding new operational client tools and ensure timely delivery of all materials.
- Collaborate with Brand Leadership on weekly status reports and daily hot sheets of all production jobs in progress.
- Support Brand Leadership in operational-type approvals, server management, and workflow against approvals.
- Facilitate talent estimate requests, ensuring accuracy of estimates prior to formalization and client approval.
- Request ad hoc purchase orders for Brand Leadership as needed (non-production related).
- Review and approve financial invoices for Traffic submissions.
- Lead/assist in development of ad-hoc reports as needed.
Broadcast & Digital Traffic:
- Compile and maintain updated media plan information across multiple buys, markets, and mediums.
- Ensure accurate and timely delivery of broadcast traffic instructions, spot rotations, and creative assets to appropriate partners (media team, stations, dub house).
- Manage media station list, trafficking documents, and reports (daily, weekly, monthly, ad-hoc).
- Assign and maintain accurate lists of all ad identification numbers, as determined based on buy format.
- Perform final checks of traffic logs for correct advertising, rotation, and placement.
- Assist Brand Leadership with digital/social trafficking to our media partner(s).
- Support Talent Manager to ensure all new creative is estimated correctly per AT&T media buys.
Requirements:
- Leader/Motivator/Mediator/Team player who encourages collaboration at all levels.
- Proven ability to effectively prioritize and manage high-volume work.
- Exemplary organizational and follow-up skills.
- Good interpersonal skills needed for extensive internal and external phone contact.
- Ability to work under pressure.
- Understanding of agency project workflow/production and associated cost and timing implications.
- Knowledge of the broadcast traffic process and requirements for National & Local advertising.
- Ability to identify issues quickly and bring actionable solutions; good problem solver.
- Working knowledge of Microsoft Office Software, including Excel, PowerPoint, and Word.
- Minimum 5+ years of experience as a project manager &/or broadcast traffic specialist at an agency or within a network/station traffic department.
- Education: undergraduate degree preferred.
- Language proficiency in both English & Spanish preferred.
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