Clinical Operations Manager
4 weeks ago
The Clinical Manager plays a pivotal role in the day-to-day operations of our programs, providing supervision to direct care staff and other supervisees. This position requires a strong analytical mindset, effective communication skills, and the ability to lead and manage teams.
Key Responsibilities:
- Manage and lead program operations, providing coverage as needed.
- Conduct monthly focus groups with clients and staff to identify and address treatment/service issues.
- Organize and facilitate regular clinical treatment team meetings, reviewing cases as assigned.
- Provide direct care services, including crisis interventions and chart audits.
- Develop and provide trainings/inservices to address chart audit findings/trends.
- Provide clinical supervision to clinical staff, documenting sessions on the Agency's Documentation of Supervision form.
- Monitor productivity, address issues, and implement plans to improve program profitability, access to services, and quality.
- Participate in community events and activities, and work closely with the Director and team to improve program and agency culture.
Requirements:
- Master's degree in a Behavioral Health field (preferred).
- Meet minimum requirements to obtain clinical privileges by FCC Behavioral Health.
- Qualified Mental Health Professional (QMHP) certification (for Mental Health programs).
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