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Wendy's Crew Leader
2 months ago
We are seeking a highly motivated and customer-focused Crew Leader to join our team at WKS Internal Wendy's. As a Crew Leader, you will play a vital role in ensuring the success of our restaurant by providing exceptional customer service, leading by example, and maintaining a clean and safe work environment.
Key Responsibilities- Customer Service: Greet customers in a friendly and welcoming manner, ensuring their needs are met and exceeded.
- Team Leadership: Lead by example, demonstrating a positive attitude and a commitment to excellence in all aspects of the job.
- Operational Efficiency: Ensure that all operational areas, including food safety, quality control, and inventory management, are maintained to the highest standards.
- Training and Development: Provide guidance and support to team members, ensuring they have the skills and knowledge needed to succeed in their roles.
- Communication: Effectively communicate with team members, management, and customers, ensuring that all needs are met and expectations are exceeded.
- Problem-Solving: Identify and resolve problems in a timely and professional manner, ensuring minimal disruption to the business.
- Education: High school diploma or equivalent required.
- Experience: Previous experience in a fast-paced customer service environment, preferably in the food industry.
- Skills: Excellent communication and interpersonal skills, ability to work in a team environment, and a commitment to providing exceptional customer service.
- Physical Demands: Ability to stand for long periods, lift up to 50 pounds, and work in a fast-paced environment.
The work environment at WKS Internal Wendy's is fast-paced and dynamic, with a focus on providing exceptional customer service and maintaining a clean and safe work environment. As a Crew Leader, you will be expected to work in a team environment, communicating effectively with colleagues and management to ensure the success of the restaurant.
