Customer Service Representative

5 days ago


Livonia, Michigan, United States FASTSIGNS #380201 Full time
Job Description

Are you a people person with a passion for sales and customer service? Do you enjoy working in a fast-paced, dynamic environment where no two days are ever the same? If so, we may have the perfect opportunity for you

About the Role:

  • As a Customer Service Representative at FASTSIGNS #380201, you will be the initial point of contact for current and prospective customers, providing exceptional service and support to drive sales and growth.
  • You will work closely with customers to understand their needs and preferences, and provide tailored solutions to meet their business goals.
  • With a strong focus on relationship-building, you will work to establish long-term partnerships with customers, turning prospects into loyal clients.
  • You will be responsible for preparing estimates, implementing work orders, and ensuring timely delivery of finished orders, all while maintaining a high level of customer satisfaction.
  • As a key member of our team, you will participate in daily meetings, contribute to business and marketing plans, and play a critical role in the success of our FASTSIGNS Center.

What We're Looking For:

  • A highly motivated and outgoing individual with excellent communication and interpersonal skills.
  • Someone who is responsive, eager to learn, and able to build strong relationships with customers and colleagues.
  • Great listening skills, documentation, and organizational abilities are essential for this role.
  • A strong desire to learn and grow, with a willingness to take on new challenges and responsibilities.

About FASTSIGNS:

FASTSIGNS is the leading franchise industry leader with over 700 locations worldwide. We pride ourselves on providing the best customer service in the sign industry, and we're committed to continuous improvement through customer feedback and surveys.

We're not just looking for anyone to fill this role - we're looking for someone who believes in themselves and their abilities, and is eager to take on a challenging and rewarding career path. If you're that person, we encourage you to apply and join our team



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