Client Services Director

23 hours ago


Columbia, South Carolina, United States BAYADA Home Health Care Full time
Client Services Manager Job Description

BAYADA Home Health Care is seeking a highly skilled and dedicated Client Services Manager to join our team in Columbia, SC. As a Client Services Manager, you will play a vital role in ensuring the delivery of exceptional home health care services to our clients.

Key Responsibilities:

  • Provide outstanding customer service and quality home care to our clients
  • Manage the coordination of client services and emergent scheduling issues
  • Grow and manage your caseload while maintaining effective fiscal management
  • Build strong relationships with clients, referral sources, payors, and community organizations
  • Develop and maintain effective communication with the team
  • Partner with Clinical Managers to provide supervision and support to field employees

Requirements:

  • Bachelor's degree required
  • Prior medical office or home care experience preferred
  • Prior supervisory experience a plus
  • Demonstrated record of successfully taking on increased responsibility
  • Ambition to grow and advance beyond current position
  • Strong computer skills required (electronic medical record)
  • Excellent communication and interpersonal skills

Why Choose BAYADA?

  • Stability and structure of a national company with the values and culture of a family-owned business
  • Newsweek's Best Place to Work for Diversity 2023
  • Newsweek Best Place to Work for Women 2023
  • Newsweek Best Place to Work (overall) 2024
  • Newsweek Best Place to Work for Women and Families 2023
  • Glassdoor Best Places to Work 2018 and 2019
  • Forbes Best Places to Work for Women 2020

Benefits:

  • Paid holidays, vacation, and sick leave
  • Vision, dental, and medical health plans
  • Employer-paid life insurance
  • 401(k) with company match
  • Direct deposit
  • Employee assistance program

BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state, and local laws.



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