Mental Health Support Specialist
2 days ago
Bethlehem Counseling Associates is a reputable counseling practice in the Lehigh Valley, dedicated to providing exceptional mental health support for over 30 years.
Job Opportunity
We are seeking a highly skilled Intake Coordinator/Insurance Specialist/Administrator to support our team. The ideal candidate will possess a passion for the mental health field, excellent communication skills, and the ability to build strong relationships with clients and colleagues.
Key Responsibilities
- Work in a HIPAA compliant healthcare setting, ensuring confidentiality and security of client information.
- Manage front office operations, including checking in clients, answering phone calls and emails, scheduling and cancelling appointments.
- Screen intake calls, verify insurance, and match new clients with a clinician who meets their needs.
- Credential clinicians and assist with insurance contacts with major contracted panels.
- Coordinate with outside providers to collect existing medical records.
- Remain flexible in prioritizing client and clinician needs, ensuring a smooth daily office flow.
Preferred Qualifications
- 2+ years of experience working in healthcare, with mental health experience a plus.
Work Schedule
The successful candidate will work a flexible schedule, including:
Monday and Tuesday: 12pm-8pm
Wednesday, Thursday, and Friday: 7:30am-3:30pm
Perks of Working with Us
At Bethlehem Counseling Associates, we value diversity, relationships, well-being, work-life balance, and community support. Our staff enjoy monthly lunches, raffles, company-sponsored outings, and competitive pay with bonus opportunities. We are a fun and supportive team, with two cuddly therapy dogs on site.
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