Property Management Assistant

2 weeks ago


Pleasanton, California, United States Hubstaff Full time
POSITION SUMMARY

The Property Management Assistant plays a vital role in supporting the Property Management team at Hubstaff. This position is designed for individuals who are passionate about enhancing the tenant experience and facilitating smooth operations for property management.

KEY RESPONSIBILITIES

  • Provide outstanding customer service through various communication channels.
  • Oversee the transition process for new residents and ensure a seamless move-in/move-out experience.
  • Compile and analyze Comparable Market Analysis (CMA) reports.
  • Prepare and manage lease agreements, including drafting new leases and renewing existing ones.
  • Administer resident and owner insurance policies effectively.
  • Address maintenance requests and uphold lease agreements.
  • Conduct regular audits to ensure compliance with company policies.
  • Assist in managing the Property Manager's schedule and calendar.
  • Prepare correspondence on behalf of the Property Manager.
  • Handle general office management tasks, such as organizing files and maintaining office supplies.
  • Perform additional duties as assigned by the Property Managers or Company Owners.

QUALIFICATIONS

  • A minimum of 2 years of experience working remotely in a dedicated home office environment.
  • At least 5 years of experience in administrative roles and customer service.
  • Excellent verbal and written communication skills.
  • Highly detail-oriented with exceptional organizational abilities.
  • Proficient in technology, including Microsoft Office and GSuite applications.
  • Self-driven and capable of working independently with minimal supervision.

HOME OFFICE REQUIREMENTS

  • A quiet and dedicated home office space.
  • A modern computer (less than 3 years old) with an Intel Core i7 processor, 12 GB RAM, and a licensed version of Windows 10.
  • A high-speed internet connection with a minimum of 30mbps download and 10mbps upload speed.
  • A noise-canceling headset with a microphone for calls.
  • Necessary licensed software to perform job functions.


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