Generator Parts Specialist
10 hours ago
Wolverine Power Systems is a dynamic family-owned business that values its team members. As a Generator Parts Specialist, you will be part of a team that has been industry experts in portable, residential, commercial, and industrial power generation services for over 25 years.
Key Responsibilities- Research and accurately quote generator replacement parts for internal service teams and external customers.
- Proactively sell residential generators by cultivating and developing relationships with contractors and end-users.
- Assist walk-in and phone-in customers by cross-selling, answering questions, resolving concerns, and providing general customer service related to parts, rentals, and residential generators.
- Ensure the organization and cleanliness of the Parts department.
- Serve as the primary contact for all shipping and receiving, including ordering, tracking, and problem resolution.
- Responsible for annual inventory management for assigned warehouse locations, including inventory maintained in Technician vehicles.
- Provide accurate, efficient, and timely quoting and invoicing of parts and residential generators.
- Develop and maintain proactive and meaningful relationships with vendors.
- A high school diploma or equivalent with some college preferred.
- 2+ years of experience in a high-volume parts department or relevant generator technical experience.
- Experience with material/enterprise resource planning (MRP/ERP) software is preferred.
- Experience with shipping courier (UPS, FedEx, etc.) software is preferred.
- Medical Insurance
- 401k Options
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short Term Disability Insurance
- Accidental Death & Dismemberment Insurance
- Employee Assistance Program (EAP)
- Voluntary Accident Insurance
- Voluntary Critical Illness Insurance
- Paid Time Off
- Paid Volunteer Time
- Paid Holidays
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