Generator Parts Specialist

1 week ago


Gaylord, Michigan, United States Wolverine Power Systems Full time
Job Title: Generator Parts Specialist

Wolverine Power Systems is a family-owned business that values its team members. As a Generator Parts Specialist, you will be part of a team that has been industry experts in portable, residential, commercial, and industrial power generation services for over 25 years.

Responsibilities:
  • Research and accurately quote generator replacement parts for internal service teams and external customers.
  • Proactively sell residential generators by cultivating and developing relationships with contractors and end-users.
  • Assist walk-in and phone-in customers by cross-selling, answering questions, resolving concerns, and providing general customer service related to parts, rentals, and residential generators.
  • Ensure organization and cleanliness of the Parts department.
  • Serve as the primary contact for all shipping and receiving, including ordering, tracking, and problem resolution.
  • Responsible for annual inventory management for assigned warehouse locations, including inventory maintained in Technician vehicles.
  • Provide accurate, efficient, and timely quoting and invoicing of parts and residential generators.
  • Develop and maintain proactive and meaningful relationships with vendors.
Requirements:
  • High school diploma or equivalent with some college preferred.
  • 2+ years of experience in a high-volume parts department or relevant generator technical experience.
  • Experience with material/enterprise resource planning (MRP/ERP) software is preferred.
  • Experience with shipping courier (UPS, FedEx, etc.) software is preferred.
What's in it for you?
  • Medical Insurance.
  • 401k Options.
  • Dental Insurance.
  • Vision Insurance.
  • Life Insurance.
  • Short Term Disability Insurance.
  • Accidental Death & Dismemberment Insurance.
  • Employee Assistance Program (EAP).
  • Voluntary Accident Insurance.
  • Voluntary Critical Illness Insurance.
  • Paid Time Off.
  • Paid Volunteer Time.
  • Paid Holidays.


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