Restaurant Operations Manager

5 days ago


Spring Hills, Texas, United States CAVA Full time
Job Description

Job Title: Guest Experience Manager

Job Summary: We are seeking a highly motivated and experienced Guest Experience Manager to join our team at CAVA. The successful candidate will be responsible for leading and developing a team of team members, ensuring a positive and safe environment for guests and staff, and upholding high standards of food safety and quality.

Key Responsibilities:

  • Lead and develop a team of team members to achieve exceptional guest experience
  • Develop and implement strategies to improve guest satisfaction and loyalty
  • Collaborate with the General Manager to support daily restaurant operations and achieve business objectives
  • Ensure a safe and positive environment for guests and staff by maintaining high standards of cleanliness, food safety, and quality
  • Develop and implement training programs to enhance team member skills and knowledge
  • Monitor and analyze guest feedback to identify areas for improvement
  • Develop and implement plans to improve guest satisfaction and loyalty

Requirements:

  • 2+ years of experience in a restaurant management role
  • Proven track record of success in leading and developing a team
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Knowledge of food safety and quality standards
  • Ability to lift up to 50 pounds and stand for long periods of time

Benefits:

  • Competitive salary and benefits package
  • Opportunity to work for a rapidly growing and innovative company
  • Professional development and growth opportunities
  • Free CAVA meal for every shift worked

CAVA is an equal opportunity employer and welcomes applications from diverse candidates.



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