Restaurant Operations Manager
5 days ago
Job Title: Guest Experience Manager
Job Summary: We are seeking a highly motivated and experienced Guest Experience Manager to join our team at CAVA. The successful candidate will be responsible for leading and developing a team of team members, ensuring a positive and safe environment for guests and staff, and upholding high standards of food safety and quality.
Key Responsibilities:
- Lead and develop a team of team members to achieve exceptional guest experience
- Develop and implement strategies to improve guest satisfaction and loyalty
- Collaborate with the General Manager to support daily restaurant operations and achieve business objectives
- Ensure a safe and positive environment for guests and staff by maintaining high standards of cleanliness, food safety, and quality
- Develop and implement training programs to enhance team member skills and knowledge
- Monitor and analyze guest feedback to identify areas for improvement
- Develop and implement plans to improve guest satisfaction and loyalty
Requirements:
- 2+ years of experience in a restaurant management role
- Proven track record of success in leading and developing a team
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Knowledge of food safety and quality standards
- Ability to lift up to 50 pounds and stand for long periods of time
Benefits:
- Competitive salary and benefits package
- Opportunity to work for a rapidly growing and innovative company
- Professional development and growth opportunities
- Free CAVA meal for every shift worked
CAVA is an equal opportunity employer and welcomes applications from diverse candidates.
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