Restaurant Operations Manager

18 hours ago


Spring, Texas, United States Chick-fil-A Full time
Job Summary

As a seasoned leader, the General Manager will oversee the day-to-day operations of the restaurant, leading a team of over 70 members and driving results through coaching, accountability, and motivation. The ideal candidate will have a proven track record of delivering exceptional customer experiences and driving sales growth.

Key Responsibilities
  • Manage a schedule of 70+ team members, ensuring seamless execution of service and quality standards.
  • Lead and motivate a leadership team of 10+ leaders, fostering a culture of excellence and accountability.
  • Monitor and adjust best practices to meet customer service expectations, driving continuous improvement.
  • Actively provide positive reinforcement, recognizing and rewarding team members for outstanding performance.
  • Complete tasks assigned by the Owner/Senior Leadership, demonstrating a commitment to excellence and results.
  • Develop and execute plans for sales growth, leveraging data and insights to drive business outcomes.
  • Manage restaurant finances, ensuring timely payment of suppliers and maintaining a Profit & Loss statement.
Ideal Candidate Experience
  • 2+ years of management experience in a restaurant environment, with a proven track record of success.
  • 1+ year of experience as a team member in a fast-paced restaurant environment, with a strong understanding of customer service principles.
  • Experience leading a team of 30+ members, with a demonstrated ability to drive results and improve performance.

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