IT Support Specialist
7 days ago
We are seeking a skilled IT Support Specialist to join our team in Rutland, VT. This is a 03+ months contract opportunity with long-term potential.
Job ID: 24-47864
The salary for this position is between $19 - $21/hour, which includes employee benefits such as health insurance (medical, dental, vision), 401(k) plan, and paid sick leave.
Key Responsibilities:- Provide exceptional customer service by approaching problems with a consultative mindset and ensuring customers feel valued during interactions.
- Communicate complex IT solutions effectively, transforming them into terms that everyone can understand.
- Bauild relationships with customers, colleagues, and stakeholders, striving to connect with everyone you meet.
- Solve new problems with confidence and an eagerness to learn, never shying away from unfamiliar challenges.
- Ticketing , Troubleshooting , Installation , Break -Fix , Repair
- 2-5 years of related work experience or equivalent combination of education and experience.
- A+ Certification preferred or ability to obtain within the first 6 weeks of employment.
- Technical Skills: Solid experience and understanding of IT services and products.
- Personable: Ability to build rapport and relate to customers, ensuring they feel comfortable and valued during interactions.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment. We are a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions.
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