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Luxury Vehicle Repair Specialist

2 months ago

Dallas, Texas, United States World Class Automotive Organization Full time
Job Description

Job Summary:

We are seeking a highly skilled and experienced Automotive Luxury Service Technician to join our team at World Class Automotive Organization. As a key member of our service department, you will be responsible for ensuring an elevated client experience while creating client advocates.

Key Responsibilities:

  • Vehicle Inspection and Diagnosis: Examine and diagnose vehicles to identify repair needs and recommend necessary services.
  • Communication and Collaboration: Communicate repairs and additional service requests to service advisors, and plan work procedures in cooperation with shop foremen.
  • Repair and Maintenance: Perform high-quality repairs and maintenance on luxury vehicles, ensuring strict adherence to dealership policies on vehicle care and operation.
  • Client Advocacy: Create a positive relationship with clients, ensuring their satisfaction with repair work and providing excellent customer service.
  • Training and Development: Participate in manufacturer's certification support and attend company and factory training to stay up-to-date with the latest technical bulletins and industry developments.

Requirements:

  • Education and Experience: High school diploma or equivalent, and 1-3 months of related experience or training.
  • Skills and Qualifications: Strong technical skills, excellent communication and customer service skills, and ability to work in a fast-paced environment.

What We Offer:

  • Competitive Compensation: One of the highest flat-rate paid in the metroplex, with commission and bonus pay opportunities.
  • Benefits Package: 401(k) with matching, health, dental, vision, and life insurance, paid time-off, flexible schedule, and family leave.
  • Professional Development: Paid training and professional development plans, career growth opportunities, and employee assistance program.

About Us:

World Class Automotive Organization is a leading provider of luxury automotive services, with a strong commitment to customer satisfaction and employee development. We are an equal opportunity employer and welcome applications from qualified candidates.