Cargo Operations Specialist

1 week ago

Portland Oregon, United States Alaska Airlines Full time
Company:

Horizon Air

The Team:

Our airport teams collaborate to transport passengers and their belongings from curb to cabin, ensuring exceptional experiences throughout the journey.

Whether in customer-facing roles or behind the scenes, we value individuals who can warmly engage with diverse groups, think quickly, and adapt to varying schedules.

In exchange, we offer a competitive total rewards package, opportunities for professional growth, and additional benefits designed to advance your career.


Role Summary:

This Cargo Operations Specialist position operates within a warehouse setting, assisting customers with their cargo requirements, including responding to inquiries, calculating cargo rates, initiating and finalizing cargo bookings, and conducting security screenings.


Key Duties:

  • Assist clients with shipping requirements (e.g., air cargo transactions, airway bill preparation, rating, acceptance, load planning, filling, tracing, and telephone inquiries) in a warehouse environment.
  • Receive and distribute airfreight, equipment, mail, and products within the cargo facility.
  • Utilize various work aids, including computers, carts, dollies, pallets, hand trucks, and forklifts.
  • Perform additional tasks as assigned.

Job-Specific Experience, Education & Skills:

Required:
  • A minimum of 1 year of customer service or community service experience.
  • Strong written and verbal communication skills.
  • Ability to manage multiple tasks in a fast-paced environment.
  • Valid driver's license.
  • Capability to learn and operate a computerized cargo system.
  • Typing speed of at least 25 WPM.
  • Ability to consistently lift 70 lbs.
  • Must be able to stand for extended periods.
  • Must be able to bend, squat, stoop, reach, and grasp.
  • Ability to perform basic mathematics.
  • Willingness to work a flexible schedule, including nights, weekends, and holidays.
  • Ability to participate in paid training that may require overnight travel.
  • Ability to obtain USPS Mail Handling Certification.
  • Ability to obtain airport security clearance.
  • Proficiency in English communication.
  • High school diploma or equivalent.
  • Minimum age of 18.
  • Must be authorized to work in the U.S.

Job-Specific Leadership Expectations:

Embody our values by prioritizing safety, acting with integrity, demonstrating kindness, delivering results, and being exceptional.


Starting Rate:

USD $18.27/Hr.

Total Rewards:

Alaska Airlines and Horizon Air offer varied pay and benefits based on company, location, hours worked, length of employment, and employment status.

  • Free stand-by travel privileges on Alaska Airlines & Horizon Air
  • Comprehensive well-being programs, including medical, dental, and vision benefits
  • Generous 401k matching program
  • Quarterly and annual bonus plans
  • Generous vacation and paid time off

For further details about Alaska/Horizon Total Rewards, please visit our career site and review the benefits.


FLSA Status:

Non-Exempt

Employment Type:

Full-Time

Regular/Temporary:

Regular

Requisition Type:

Frontline

Equal Employment Opportunity:

We are proud to be an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer committed to diversity, equity, and inclusion.

We take affirmative action to ensure equal opportunity for all qualified applicants and employees and do not discriminate based on race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disability status, genetic information (including family medical history), political views or activity, or other legally protected characteristics.

We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

People of color, women, LGBTQIA+, immigrants, veterans, and persons with disabilities are encouraged to apply.

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