Restaurant Operations Manager

7 hours ago


Calabasas, California, United States Jack in the Box Full time
Job Summary

We are seeking a highly skilled and experienced Restaurant Manager to join our team at Jack in the Box. As a Restaurant Manager, you will be responsible for overseeing the overall operations of a Jack in the Box unit, ensuring excellent guest service, food quality, and sales performance.

Key Responsibilities
  • Recruit, select, train, develop, and evaluate restaurant employees.
  • Monitor staffing levels, ensure sufficient development and talent, and implement training systems.
  • Work with the restaurant management team to execute the Service Profit Chain and My Promise to You.
  • Manage daily activities to achieve excellence in restaurant operational performance.
  • Provide exceptional guest service, ensuring proper training and holding the restaurant team accountable for delivering excellent service and food quality.
  • Review practices and modify as needed to continuously improve the guest experience.
  • Ensure management team and crew understand and operate all systems correctly.
  • Maintain the brand image of restaurant cleanliness, maintenance, and excellent service.
  • Utilize management information tools to analyze restaurant operational and financial performance.
  • Identify trends and implement action plans for improvement.
  • Focus efforts on increasing restaurant sales and profitability.
Requirements
  • High School Diploma required; working toward AA or BA/BS degree preferred.
  • Minimum of 1+ years experience as an Associate Manager and/or 2 years experience as a First Assistant Manager.
  • Must be 100% certified in all workstations.
  • Must be at least 18 years old.
  • Must complete Restaurant Manager training classes.
  • Must be ServSafe certified.
  • Requires ability to speak, read, and write effectively in English.
  • Excellent interpersonal skills.
  • Ability to perform and understand basic math concepts.
  • Proven analytical skills.
  • Good organization and planning skills.
  • Self-starter who takes initiative and willingly accepts responsibility.
  • Proficient knowledge of personal computers and related software applications.
  • Valid driver's license, insurance, and use personal vehicle to make bank deposits and travel to other restaurants/business locations as required.


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