Customer Service Representative

4 days ago


Manassas, Virginia, United States Pollo Campero Full time

Job Summary:

The Customer Service Representative, Cashier will provide an exceptional experience for our customers by guiding them through our menu and supporting them in completing an order that meets their needs and expectations.

Responsibilities:

  • Welcoming new and repeat guests every visit
  • Be knowledgeable of all menu items to make meal suggestions and answer questions
  • Verify each guest order for accuracy, manage to-go orders, process transactions and follow cash handling procedures
  • Operate cash register and must be able to count money and give change correctly
  • Count register before and after each shift with management to ensure no shortage or overage
  • Assist with front-line food preparation procedures such as packaging and taking orders to tables
  • Ensure customer satisfaction by providing quick, efficient service and quality products
  • Must be able to work with others and communicate effectively in a busy restaurant environment
  • Follows and abides all safety rules, policies, and procedures

Qualifications:

  • Must be 18 years of age or older
  • Must be fluent in English & Spanish
  • Preferred: 1+ year of experience in similar roles
  • Ability to lift and push 50 lbs.
  • Ability to stand for long periods
  • Flexibility to work nights, weekends, and holidays
  • Must follow the company Personal Care and Hygiene policies
  • Must be able to produce authorized U.S. work documents

Pay Range:

Starting from USD $13.00/Hr.



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