Customer Service Representative Swing Shift
4 weeks ago
At California Patrol Operations, we are seeking a skilled Dispatcher to join our team for our Swing Shift. As a Dispatcher, you will be responsible for handling a high volume of calls, providing exceptional customer service, and working effectively in a fast-paced environment.
Key Responsibilities- Respond to emergency calls and provide assistance as needed
- Operate 2-way radios and other communication equipment
- Work with multiple screens and programs to manage calls and data
- Deescalate situations and provide support to customers
- Meet productivity and quality standards
- Ability to work nights and weekends
- Willingness to follow procedure and company policy
- Strong communication and interpersonal skills
- Ability to work in a team environment
- Basic computer skills and knowledge of Microsoft Office
Our Swing Shift Dispatcher will work in a dynamic and fast-paced environment, with a focus on providing exceptional customer service. The ideal candidate will be able to work independently and as part of a team, with a strong attention to detail and ability to multitask.
What We Offer- Competitive salary and benefits package
- Opportunities for advancement and professional growth
- Training and development programs
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