Customer Service Representative Swing Shift

4 weeks ago


Sacramento, California, United States CALIFORNIA PATROL OPERATIONS Full time
Job Description

At California Patrol Operations, we are seeking a skilled Dispatcher to join our team for our Swing Shift. As a Dispatcher, you will be responsible for handling a high volume of calls, providing exceptional customer service, and working effectively in a fast-paced environment.

Key Responsibilities
  • Respond to emergency calls and provide assistance as needed
  • Operate 2-way radios and other communication equipment
  • Work with multiple screens and programs to manage calls and data
  • Deescalate situations and provide support to customers
  • Meet productivity and quality standards
Requirements
  • Ability to work nights and weekends
  • Willingness to follow procedure and company policy
  • Strong communication and interpersonal skills
  • Ability to work in a team environment
  • Basic computer skills and knowledge of Microsoft Office
Work Environment

Our Swing Shift Dispatcher will work in a dynamic and fast-paced environment, with a focus on providing exceptional customer service. The ideal candidate will be able to work independently and as part of a team, with a strong attention to detail and ability to multitask.

What We Offer
  • Competitive salary and benefits package
  • Opportunities for advancement and professional growth
  • Training and development programs


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