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Multimedia Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Multimedia Customer Advisor at Titan Technologies. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities- Provide telephone customer service and support to clients in the field of multimedia
- Offer individual consultations on products and services to ensure customer satisfaction
- Follow up and document conversations to ensure seamless customer experience
- Excellent communication and interpersonal skills
- Good knowledge of German in spoken and written
- Confident handling of PC applications (e.g. MS Office)
- First experience in commercial area is an asset
- Strong customer and service orientation
- High level of self-motivation, willingness to learn, and reliability
Titan Technologies is a leading provider of dialogue marketing solutions, with over 20 call centers in Germany and Europe. We specialize in managing direct contact between companies and customers, and we welcome individuals from diverse backgrounds to join our team.
