Client Services Associate
2 weeks ago
The MDDC Credit Union Association is looking for a dedicated Member Services Representative.
Key Responsibilities- Assist members in managing their accounts, including the initiation and closure of accounts.
- Provide answers to inquiries regarding various products and services.
- Resolve member issues that fall within your scope of authority.
- Process financial transactions for members, such as deposits, withdrawals, and loan payments.
- Facilitate the sale of money orders and traveler's checks.
- Execute fund transfers as directed by members.
- Maintain accurate records by posting transactions to member accounts.
- Identify opportunities to cross-sell additional services to members.
- Ensure cash drawer and daily transactions are balanced.
The ideal candidate should possess:
- A high school diploma or GED.
- Six months to one year of experience in cash handling or as a teller.
- Strong sales capabilities.
- The ability to work effectively under pressure while maintaining a positive demeanor.
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