Sales and Support Representative

2 days ago


Savannah, Georgia, United States Mass Markets Full time

Job Title: Sales and Support Representative
Location: N/A
Estimated Salary: $40,000 - $60,000 per year As a Sales and Support Representative at Mass Markets, you will be responsible for handling inbound calls from customers in a courteous and professional manner. Your goal will be to ensure first call resolution through effective problem-solving and call handling. You will also need to research systems to find missing information as applicable and coordinate with other departments to resolve issues when needed. Additionally, you will accurately document and process customer claims in appropriate systems.

Our ideal candidate will have excellent communication and interpersonal skills, with the ability to work effectively in a team environment. You will need to be proactive, organized, and able to multitask. If you are a motivated individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this role.



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