Medical Office Support Specialist

2 months ago

Los Angeles, California, United States Hanger Clinic Full time
About the Role:

We are seeking a highly organized and detail-oriented Medical Office Support Specialist to join our team at Hanger Clinic. As a key member of our front office staff, you will play a critical role in ensuring the smooth operation of our patient care clinics.

Key Responsibilities:
  • Patient Scheduling: Coordinate patient appointments, including scheduling, rescheduling, and canceling appointments as needed.
  • Chart Management: Create and maintain accurate and up-to-date patient charts, including demographic information, medical history, and treatment plans.
  • Document Scanning and Filing: Scan and file patient documents, ensuring that all necessary information is accurately recorded and easily accessible.
  • Phone Management: Manage incoming phone calls, responding to patient inquiries and providing excellent customer service.
  • Insurance Authorization: Obtain and verify insurance authorization for patient treatments.
  • Financial Counseling: Provide financial counseling to patients, including explaining treatment costs and payment options.
  • Document Research: Conduct daily research on electronic health/medical record systems to ensure accurate and up-to-date patient information.
Requirements:
  • Education: High school diploma or equivalent required.
  • Experience: Less than 1 year of customer service, administration, or related experience required.
  • Skills: Strong computer proficiency, excellent communication skills, and ability to work in a fast-paced environment.
Preferred Qualifications:
  • EMR Experience: At least 1-2 years of experience with electronic health/medical record systems (preferably NextGen and/or OnBase).
  • Medical Terminology: Working knowledge of HIPAA and other medical insurance regulations and terminology for private payer, state, and federal plans.
  • Associate's Degree: Associate's degree preferred.
  • Typing Speed: Ability to type 40 correct words per minute.
  • Computer and Office Equipment Experience: At least 2 years of experience with MS Office products (Word, Excel), email, and automated billing systems.
Physical Requirements:
  • Physical Demands: Regularly required to sit, walk, and stand; occasionally bend or twist; regularly talk and hear, both in person and by telephone; use hands to operate standard office equipment; reach with hands and arms (to include reaching overhead); and lift up to 25 pounds.
Additional Success Factors:
  • Organizational Skills: Excellent organizational skills and ability to manage multiple tasks with a high degree of detail orientation.
  • Team Player: Resourceful team player who excels at building trusting relationships with patients, referral sources, and colleagues.
  • Cultural Sensitivity: Personable office professional with cultural sensitivity and ability to build rapport with a diverse population in multicultural settings.
  • Communication Skills: Strong interpersonal, oral, and written communication skills, including the ability to follow written and verbal directions.
Benefits:
  • Competitive Compensation: Competitive compensation packages.
  • Paid Time Off: 8 paid national holidays and 4 additional floating holidays.
  • Benefits Package: Medical, dental, and vision benefits.
  • 401k Plan: 401k savings and retirement plan.
  • Flexible Work Schedules: Flexible work schedules and part-time opportunities.
  • Employee Referral Bonus: Generous employee referral bonus program.
  • Mentorship Programs: Mentorship programs for professional development.

  • Medical Office Support Specialist

    2 months ago

    Los Angeles, California, United States Hanger Clinic Full time

    About the Role:We are seeking a highly organized and detail-oriented Medical Office Support Specialist to join our team at Hanger Clinic. In this role, you will provide administrative support to patients, fellow employees, and referral sources through the coordination and administration of front office activities.Key Responsibilities:Schedule appointments...

  • Medical Office Support Specialist

    2 weeks ago

    Los Angeles, California, United States Hanger Clinic Full time

    Job Summary:We are seeking a highly organized and detail-oriented Medical Office Support Specialist to join our team at Hanger Clinic. In this role, you will provide administrative support to patients, fellow employees, and referral sources through the coordination and administration of front office activities.Key Responsibilities:Schedule appointments and...

  • Client Support Operations Manager

    1 week ago

    Los Angeles, California, United States Specialist Direct Full time

    About Specialist DirectWe are a leading telehealth company specializing in organ transplant services. Our cloud-based diagnostic solutions have improved organ utilization and increased placements nationwide.The RoleAs our Client Support Manager, you will oversee our 24/7 Client Support team, ensuring seamless client interactions and efficient workflow...

  • Medical Office Assistant and Billing Specialist

    2 weeks ago

    Los Angeles, California, United States Primary care office Full time

    Job SummaryWe are seeking a skilled Medical Assistant to join our team in a primary care office setting. The ideal candidate will have experience with referrals and billing/coding.Key ResponsibilitiesAssist with patient referrals and billing processesProvide administrative support to the medical teamMaintain accurate and up-to-date patient...

  • Office Support Specialist

    2 months ago

    Los Angeles, California, United States Department of Rehabilitation Full time

    Job SummaryThe Department of Rehabilitation is seeking a highly skilled and detail-oriented Office Support Specialist to join our team. As an Office Support Specialist, you will provide technical and clerical support to our team, ensuring the smooth operation of our office.Key ResponsibilitiesProvide technical support to team members, including...

  • Clinical Medical Support Specialist

    4 weeks ago

    Los Angeles, California, United States All Medical Personnel Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Clinical Medical Support Specialist to join our team at All Medical Personnel. As a key member of our healthcare staff, you will play a vital role in providing exceptional patient care and administrative support.Key ResponsibilitiesObtain and record patient medical history, vital signs, and lab...

  • Medical Support Specialist

    1 week ago

    Los Angeles, California, United States United Musculoskeletal Partners Full time

    Panorama Orthopedics & Spine Center is a trusted provider of orthopedic care in the Denver area. Our team of over 40 orthopedic surgeons is dedicated to delivering quality care to our patients.We are seeking a Medical Support Specialist to join our team. As a Medical Support Specialist, you will be responsible for providing administrative and...

  • Clinical Medical Support Specialist

    1 week ago

    Los Angeles, California, United States All Medical Personnel Full time

    Job Summary:As a Clinical Medical Support Specialist with All Medical Personnel, you will play a vital role in providing exceptional patient care and administrative support to our healthcare teams. This dynamic role requires a unique blend of clinical and administrative skills, making it an exciting opportunity for those who enjoy working in a fast-paced...

  • Client Support Operations Manager

    2 weeks ago

    Los Angeles, California, United States Specialist Direct, Inc. Full time

    About Specialist DirectSpecialist Direct, Inc. is a pioneering telehealth company revolutionizing organ transplant care in the US. Founded in 2015, our cloud-based diagnostic solutions have significantly improved organ utilization and placement rates.The RoleWe are seeking a seasoned Client Support Manager to lead our 24/7 Client Support team. As a key...

  • Office Support Specialist

    2 weeks ago

    Los Angeles, California, United States Professional Services Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Office Support Specialist to join our team at Professional Services. In this role, you will be responsible for providing administrative support to our permit processing team.Key Responsibilities:Filing and data entryGeneral office functionsInitial permit application acceptance reviewOperating...

  • Office Support Specialist

    2 weeks ago

    Los Angeles, California, United States Pacific Clinics Full time

    Job SummaryPacific Clinics is seeking a skilled Office Support Specialist to provide program and site support in compiling, filing, and maintenance of client records/charts in a secured, confidential manner. The ideal candidate will process all requests for release of information from client charts, meet and greet clients, and perform various administrative...

  • Medical Office Support Specialist

    1 month ago

    Los Angeles, California, United States Hanger Clinic Full time

    Job Summary:We are seeking a highly organized and detail-oriented Medical Office Admin Support to join our team at Hanger Clinic. As a Medical Office Admin Support, you will play a vital role in providing administrative support to patients, fellow employees, and referral sources. Your primary responsibilities will include scheduling appointments, validating...

  • Support Specialist

    4 weeks ago

    Los Angeles, California, United States CUSTOMIZED SUPPORT SERVICES INC Full time

    Job Title: Direct Support SpecialistWe are seeking compassionate and dedicated individuals to join our team as Direct Support Specialists at Customized Support Services Inc.About the Role:As a Direct Support Specialist, you will play a vital role in supporting individuals with developmental disabilities and providing them with the care and assistance they...

  • Office Support Specialist

    1 week ago

    Los Angeles, California, United States Easy Recruiter Full time

    About the JobThe Office Support Specialist will be the first point of contact for our Area office, handling incoming calls, emails, and visitors. This role requires excellent communication and organizational skills to maintain accurate records and provide information to the public, allied agencies, and Department of Motor Vehicles.Key ResponsibilitiesAnswer...

  • Medical Assistant

    3 weeks ago

    Los Angeles, California, United States BioTek Full time

    Job OpportunityJoin BioTek Labs as a Clinical Lab Specialist-MABioTek Labs, LLC is a nationwide company specializing in the testing and treatment of allergies. Our comprehensive allergy testing and customized treatment plans help patients reduce symptoms and live a healthier life.About the RoleAs a Clinical Lab Specialist-MA, you will assist our providers...

  • Medical Support Specialist

    2 weeks ago

    Los Angeles, California, United States BioLife Plasma Services Full time

    About the RoleAs a Medical Support Specialist at BioLife Plasma Services, you will play a vital role in ensuring the safety and well-being of our donors. Your primary responsibility will be to determine donor eligibility, manage donor adverse events, and review laboratory test results. You will work closely with the Center Manager and Center Physician to...

  • Part-Time Medical Office Coordinator

    1 week ago

    Los Angeles, California, United States One Medical Full time

    About One MedicalWe're a primary care solution challenging the industry status quo by making quality care more affordable, accessible, and enjoyable. Our mission is to transform healthcare, improving the experience for everyone involved - from patients and providers to employers and health networks.Our ApproachWe offer seamless in-office and 24/7 virtual...

  • Part-Time Medical Office Coordinator

    1 week ago

    Los Angeles, California, United States One Medical Full time

    About One MedicalWe're a primary care solution challenging the industry status quo by making quality care more affordable, accessible, and enjoyable. Our mission is to transform healthcare, improving the experience for everyone involved - from patients and providers to employers and health networks.We're on a mission to deliver exceptional healthcare to more...

  • RN Medical Office Specialist

    2 weeks ago

    Los Angeles, California, United States PIH Health Full time

    Job SummaryAs a RN Medical Office Specialist at PIH Health, you will provide direct nursing care to patients in an outpatient clinic setting. Your responsibilities will include assessments, care planning, education, and evaluation of assigned patients. You will also coordinate the delivery of care provided by other care team members and disciplines.Key...

  • Office Support Specialist

    2 weeks ago

    Los Angeles, California, United States Camino Nuevo Charter Academy Full time

    Job Title: Office AssistantCamino Nuevo Charter Academy is seeking a highly organized and detail-oriented Office Assistant to join our team. As an Office Assistant, you will provide administrative support to the School Operations Manager and Receptionist, ensuring the smooth operation of the front office and campus operations.Key Responsibilities:Provide...