Part-Time Medical Office Coordinator

4 weeks ago

Los Angeles, California, United States One Medical Full time
About One Medical

We're a primary care solution challenging the industry status quo by making quality care more affordable, accessible, and enjoyable. Our mission is to transform healthcare, improving the experience for everyone involved - from patients and providers to employers and health networks.

We're on a mission to deliver exceptional healthcare to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven, and empathetic team, while working hard to cultivate an environment where everyone can thrive.

The Opportunity

This is a part-time role, working 24 hours per week, based in-person with our team and patients at offices in the Century City area in Los Angeles, CA.

As a Member Support Specialist (Part-Time), you will be an ambassador for patients in office, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience.

You will be the first point of contact for patient feedback, as well as provide any other support as requested by the Leads, Office Manager, or in-office providers.

Responsibilities
  • Use impeccable communication skills in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same-day schedule management, appropriate follow-up scheduling, strong knowledge of billing and insurance, monitoring patient feedback, and assisting with outreach as necessary.
  • All front-of-house duties, including check-in/check-out, insurance verification, printing/paperwork tasks, prepping tests, and tasking to service level expectations.
  • Contribute to team development through rounding, attending team huddles, participating in team problem-solving, supporting in-office providers with ad-hoc asks, etc.
  • Master our technology suite, including Slack, G-suite, Zoom, and our Electronic Medical Record System 1Life, to interact with team members and patients and complete daily work.
  • Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee-facing spaces, restocking supplies, and organization.
Requirements
  • At least 1 year of experience in high-touch customer or patient-facing roles.
  • Strong written and verbal communication skills.
  • Experience working on collaborative, diverse, and feedback-driven multi-disciplinary teams.
  • A proven track record of persisting through change, demonstrating a forward-thinking perspective when under pressure, and consistently stepping up to take action on challenges.
  • Proficiency in computer technology, such as typing, navigating the internet, and using multiple software systems simultaneously.
Benefits

We offer a range of benefits designed to aid your health and wellness, including paid sabbatical after 5 and 10 years, an Employee Assistance Program, competitive medical, dental, and vision plans, free One Medical memberships, pre-tax commuter benefits, PTO cash-outs, and more.

We're committed to protecting your future for you and your family, with 401K match, opportunity to participate in company equity programs, credit towards emergency childcare, extra contributions toward maternity and paternity leave, paid life insurance, and disability insurance.

This is a part-time role, working 24 hours per week, based in-person with our team and patients at offices in the Century City area in Los Angeles, CA.

Schedule: Wednesday/Thursday - 1:30pm-10pm, Saturday - 7:30am-4pm.

Physical Demands: Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods.

  • Part-Time Medical Office Coordinator

    4 weeks ago

    Los Angeles, California, United States One Medical Full time

    About One MedicalWe're a primary care solution challenging the industry status quo by making quality care more affordable, accessible, and enjoyable. Our mission is to transform healthcare, improving the experience for everyone involved - from patients and providers to employers and health networks.Our ApproachWe offer seamless in-office and 24/7 virtual...

  • Medical Office Coordinator

    4 weeks ago

    Los Angeles, California, United States MedPOINT Management Full time

    Job Title: Medical Office CoordinatorJob Summary:The Medical Office Coordinator provides effective communication between MSO, IPA providers, and health plan representatives to coordinate member care. This role involves ensuring accessibility to care, validating contracts, and modifying requests while meeting timeliness standards.Key Responsibilities:Process...

  • Medical Office Coordinator

    4 weeks ago

    Los Angeles, California, United States Back2 Health Physical Therapy Inc Full time

    Job Summary:Back2 Health Physical Therapy Inc is seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at our Encino location. As a key member of our front office team, you will be responsible for performing administrative functions such as scheduling appointments, handling cancellations, gathering required information...

  • Medical Office Coordinator

    4 weeks ago

    Los Angeles, California, United States MLK Community Healthcare Full time

    Job SummaryThe Medical Office Coordinator will provide administrative support to the nursing unit, ensuring seamless communication and efficient workflow. This role requires strong interpersonal skills, attention to detail, and the ability to multitask in a fast-paced environment.Key ResponsibilitiesAnswer and direct phone calls, messages, and patient...

  • Dental Office Coordinator

    1 month ago

    Los Angeles, California, United States Dental Office Full time

    Job DescriptionAs a key member of our dental office team, you will be responsible for providing exceptional patient care and administrative support. Your duties will include greeting patients, scheduling appointments, handling billing and insurance, and maintaining accurate records. If you are a detail-oriented and organized individual with excellent...

  • Medical Office Coordinator

    3 weeks ago

    Los Angeles, California, United States United Medical Imaging Healthcare Full time

    Job OverviewUnited Medical Imaging Healthcare is seeking a skilled and detail-oriented Front Desk Administrator & Patient Scheduler to join our team. As a key member of our administrative staff, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.Key Responsibilities:Meet and greet...

  • Office Coordinator

    4 weeks ago

    Los Angeles, California, United States NEUGARTEN ENTERPRISES INC Full time

    Job OverviewWe are seeking a highly organized and detail-oriented Office Coordinator to join our team at Neugarten Enterprises Inc. The successful candidate will provide administrative support to our CEO and Operations Manager, ensuring the smooth operation of our organization. Key responsibilities include managing day-to-day tasks, coordinating meetings,...

  • Medical Officer

    3 weeks ago

    Los Angeles, California, United States International SOS Government Medical Services Full time

    Job SummaryInternational SOS Government Medical Services is seeking a highly skilled Medical Officer to join our team in a remote and austere environment. As a Medical Officer, you will be responsible for delivering comprehensive medical services, ensuring the health and safety of all personnel on the island.Key ResponsibilitiesProvide acute and emergency...

  • Medical Office Coordinator

    4 weeks ago

    Los Angeles, California, United States UMMA Community Clinic Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at UMMA Community Clinic. The successful candidate will be responsible for ensuring the smooth flow of patients, clients, and work throughout the organization.Key Responsibilities:Register incoming clients, patients, and visitors in a prompt and...

  • Part-Time Medical Receptionist

    4 weeks ago

    Los Angeles, California, United States One Medical Full time

    About One MedicalOne Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible, and enjoyable. Our mission is to transform healthcare, improving the experience for everyone involved - from patients and providers to employers and health networks.We offer seamless in-office and 24/7 virtual care...

  • Office Coordinator

    4 weeks ago

    Los Angeles, California, United States Russian School of Mathematics Full time

    Russian School of Mathematics is seeking a part-time Office Administrator to join our team in Irvine, CA. The ideal candidate will provide exceptional customer service, front desk coverage, and administrative support to our office and the School Principal. Responsibilities: * Provide exceptional customer service via phone and in person to current and...

  • Medical Office Coordinator

    1 month ago

    Los Angeles, California, United States Altais Full time

    About Our CompanyAt Altais, we're revolutionizing the healthcare system by empowering physicians, patients, and the clinical community with innovative clinical support tools, technology, and services. Our mission is to enable better healthcare experiences and improve the quality of care. We're a dynamic and passionate team, and we invite you to join us on...

  • Medical Office Coordinator

    4 weeks ago

    Los Angeles, California, United States Actalent Full time

    Job Summary:We are seeking a highly skilled and detail-oriented Medical Assistant - Back Office to join our team at a Primary Care and Dermatology Clinic in Mission Hills. As a Medical Assistant, you will play a vital role in providing exceptional patient care and ensuring the smooth operation of our clinic.Key Responsibilities:Coordinate patient care and...

  • Medical Office Coordinator

    3 weeks ago

    Los Angeles, California, United States Prohealth Advanced & Imag Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Medical Receptionist to provide exceptional customer service to patients, manage patient records, schedule appointments, and ensure the smooth operation of the front desk at Prohealth Advanced & Imag in Down Town Los Angeles.Key Responsibilities:Greet patients and visitors in a professional and...

  • Office Coordinator at BeBee

    1 month ago

    Los Angeles, California, United States Professionals for beBee Full time $45,000 - $65,000

    About Us: BeBee is a dynamic professional networking platform that connects professionals worldwide. We are currently seeking an Office Coordinator to support our team's operations.Why Work with Us: As a member of our team, you will have the opportunity to be part of a vibrant and inclusive community where innovation and collaboration thrive. As an Office...

  • Medical Office Coordinator

    4 weeks ago

    Los Angeles, California, United States MediQuest Full time

    Job SummaryWe are seeking a skilled Medical Front Office Assistant to join our team at MediQuest in Century City. As a key member of our front office team, you will play a vital role in ensuring a seamless patient experience.Your responsibilities will include checking patients in and out, verifying eligibility and benefits, handling authorizations, and...

  • Office Coordinator

    4 weeks ago

    Los Angeles, California, United States Compass Full time

    At Compass, we're revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.The Office Administrator is a core in-office role in all of our sales offices, reporting to and supporting the Sales Manager in ensuring a seamless and exceptional...

  • Medical Office Assistant and Billing Specialist

    4 weeks ago

    Los Angeles, California, United States Primary care office Full time

    Job SummaryWe are seeking a skilled Medical Assistant to join our team in a primary care office setting. The ideal candidate will have experience with referrals and billing/coding.Key ResponsibilitiesAssist with patient referrals and billing processesProvide administrative support to the medical teamMaintain accurate and up-to-date patient...

  • Office Coordinator

    1 month ago

    Los Angeles, California, United States A2O Entertainment USA, Inc Full time

    Job SummaryA2O Entertainment USA, Inc is seeking a highly organized and detail-oriented Office Administrator to join our team. The successful candidate will be responsible for coordinating office activities, managing agendas, and providing administrative support to our upper management.Key ResponsibilitiesCoordinate office operations to ensure efficiency and...

  • Part-Time Facilities Assistant

    1 month ago

    Los Angeles, California, United States Addison Group Full time

    Facilities Coordinator (Part-Time)We are seeking a highly organized and detail-oriented Part-Time Facilities Coordinator to join our team at Addison Group.Key Responsibilities:Manage mail and shipping logistics to ensure timely delivery of packagesCoordinate conference room setup and catering arrangements for meetings and eventsMaintain a clean and organized...