Process Improvement Analyst

1 week ago


Devils Lake, North Dakota, United States Butler Ag Full time

Position Overview:

The Business Process Analyst / Subject Matter Expert works closely with diverse teams, stakeholders, and external partners to capture and convey business process frameworks, standard operating procedures, project specifications, and testing criteria. The primary objective is to enhance operational efficiency, minimize expenses, boost productivity, and elevate overall performance.

Key Responsibilities:

  • Facilitate collaborative discussions across departments to ensure a unified understanding of business processes and standard operating procedures.
  • Develop standardized documentation that serves as a training resource and foundational basis for business requirements and testing for future initiatives.
  • Implement a systematic review and audit process to maintain up-to-date documentation that is readily accessible to teams.
  • Act as a dedicated project resource to support various teams as necessary.
  • Proactively identify, address, and resolve unexpected challenges in a timely manner.
  • Oversee modifications to project scope, timelines, and budgets.
  • Evaluate the implications of changes and communicate effectively with all stakeholders.
  • Provide answers to technical or process-related inquiries to ensure exceptional customer service.
  • Maintain current knowledge to assist customers by participating in training and staying informed about operational processes.
  • Collaborate with teams to create or enhance training and change management materials.
  • Perform additional duties as assigned.

Qualifications:

  • Bachelor's Degree in Business Administration, Marketing, Computer Science, or a related field; or equivalent experience and training.
  • 3-5 years of relevant experience, training, or education.
  • Proficiency in Microsoft 365 tools.
  • Exceptional verbal and written communication abilities.
  • Strong organizational and decision-making skills.
  • Able to manage multiple tasks effectively.
  • Detail-oriented approach.

Benefits:

  • 10% Annual Employer Contribution to Retirement, with an Additional 5% Discretionary Contribution.
  • Health Insurance with multiple plan options, including High Deductible plans.
  • Health Savings Account with Employer contributions up to $1,100/year.
  • Flexible Benefit Plans.
  • Dental and Vision Insurance options.
  • Basic Life/AD&D and Supplemental Life Insurance.
  • Employer-paid Short-Term and Long-Term Disability Coverage.
  • Maternity/Paternity Benefits.
  • Paid Holidays and Time Off (PTO).
  • 401(K) Plan.
  • Employee Assistance Program (EAP) including Health Coaching.
  • SmartDollar employer-paid financial planning program.
  • Legal Shield/ID Shield products.
  • AFLAC options for various insurance needs.

Diversity & Inclusion Statement:

Diversity fosters innovation; inclusion drives success. We believe that a variety of perspectives and ideas enable us to achieve the best outcomes for our workforce and customers. We are dedicated to cultivating a culture where all employees can express their ideas and passions, allowing us to tackle the most challenging issues in our industry.



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