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Client Services Coordinator

2 months ago

Duluth, Minnesota, United States Lutheran Social Service of Minnesota Full time


Lutheran Social Service of Minnesota is a vibrant organization dedicated to providing essential social services to children, youth, families, individuals with disabilities, seniors, and military veterans.

Our employees embody trustworthiness, a core value that strengthens our connection with the communities we serve. We pride ourselves on fostering an ALIVE Workplace that is Supportive, Positive, and Fun, offering careers that challenge, energize, and reward our team members.



Position Overview:


The primary objective of this role is to ensure customer satisfaction, enabling NuVantage to retain its existing clientele while also expanding its customer base.

The incumbent will be responsible for delivering customer support, conducting training sessions for clients and providers, managing client services, overseeing accounts receivable, facilitating contract renewals, driving business development, and handling provider contracting for NuVantage.


Qualifications and Skills:
  • Experience and familiarity with workplace-based services are preferred.
  • Strong verbal and written communication skills.
  • Comfortable engaging with a diverse range of individuals.
  • Ability to assess options and make informed decisions based on sound judgment.


Lutheran Social Service of Minnesota is an Equal Opportunity and Affirmative Action Employer, committed to inclusivity regardless of gender, race, culture, religion, ethnicity, protected veteran status, or disability.

We actively promote a workplace free from racism, discrimination, bias, and harassment, ensuring that all individuals are treated with dignity, safety, and respect.


The contractor will not discharge or discriminate against employees or applicants for inquiring about, discussing, or disclosing their own pay or the pay of another employee or applicant.

However, employees with access to compensation information as part of their essential job functions are prohibited from disclosing the pay of other employees or applicants to individuals without access to that information, unless the disclosure is made in response to a formal complaint or charge, in furtherance of an investigation, or consistent with the contractor's legal obligations.

41 CFR c)