Client Engagement Specialist

1 week ago


Coppell, Texas, United States Pursuit Enterprise Full time
Job Overview

Are you passionate about connecting with people? If you thrive in a dynamic environment and are eager to enhance your skill set, you might be the ideal candidate for the role of Customer Communications Associate at Pursuit Enterprise. We are currently seeking a committed individual to join our diverse team of professionals.

Pursuit Enterprise serves as a vital link between our clients and their target markets, driving revenue through effective brand promotion and client engagement. Our extensive experience with clients nationwide has positioned us among the top providers of technology and communication solutions. Our culture is deeply rooted in our core principles, which guide our interactions with employees, customers, and the broader community, influencing every aspect of our organization.

Key Responsibilities:

  • Utilizing targeted marketing lists to identify and pursue new sales opportunities.
  • Offering clients products and solutions designed to simplify and enhance their daily lives.
  • Managing sales orders, modifications, installation schedules, and cancellations.
  • Delivering product sales support to customers, fellow associates, and our external sales team.
  • Executing tasks such as developing marketing campaigns, participating in live events, and following up on customer registrations.
  • Thriving in a collaborative, competitive team environment.
  • Collaborating with other associates and the sales team to foster client account growth and retention.

Qualifications:

  • A high school diploma or GED equivalent is mandatory.
  • 0 – 3 years of experience in customer service, sales, retail, or hospitality sectors.
  • Reliable transportation is essential.
  • Strong communication skills, active listening, and problem-solving abilities.
  • Ability to work effectively both independently and as part of a team.
  • Proficient sales and closing skills, with the capability to address objections.

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