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Client Engagement Specialist

2 months ago

Coppell, Texas, United States Pursuit Enterprise Full time
Job Overview

Are you passionate about fostering connections with clients? If you thrive in a dynamic environment and are eager to develop your skills, then the role of Customer Communications Associate at Pursuit Enterprise may be the perfect fit for you. We are currently seeking a committed individual to join our diverse team of professionals.

Pursuit Enterprise serves as a vital link between our clients and their target markets, driving revenue through effective brand promotion and client engagement. Our extensive experience with clients nationwide has positioned us among the top providers of technology and communication solutions. We pride ourselves on cultivating a culture grounded in our core values, which guide our interactions with employees, customers, and the broader community.

As a Customer Communications Associate, you will take charge of your professional growth. To uphold our commitment to delivering exceptional customer experiences, you will leverage your unique talents, eagerness for advancement, and customer service expertise to fulfill the following responsibilities:

  • Utilizing targeted marketing lists to identify and pursue new sales opportunities
  • Offering clients products and solutions that enhance their organization and simplify their lives
  • Managing sales orders, modifications, installation schedules, and cancellations
  • Providing product sales and support to customers, fellow associates, and our external sales team
  • Executing tasks such as developing marketing campaigns, participating in live events, and following up on customer enrollments
  • Thriving in a collaborative, competitive atmosphere
  • Collaborating with other associates and the sales team to drive the growth and retention of client accounts

Qualifications for the Customer Communications Associate:

  • A high school diploma or GED equivalent is required
  • 0 – 3 years of experience in customer service, sales, retail, or hospitality sectors
  • Consistently reliable transportation
  • Effective communication skills, active listening, and problem-solving abilities
  • Capability to work independently and collaboratively with fellow associates
  • Strong sales acumen and the ability to navigate objections

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