Sales and Customer Experience Specialist
1 day ago
We are seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Experience Specialist at Massage Envy Rock Springs. As a key member of our sales team, you will play a crucial role in driving membership sales and delivering an exceptional experience for our clients.
Job Overview:
- Provide outstanding customer service by greeting clients upon arrival, scheduling services, answering phone calls, addressing questions and concerns, protecting client confidentiality, and maintaining a safe and therapeutic environment for everyone in our location
- Promote the value of total body care by educating clients on new and expanded services
- Drive member retention through outreach via phone and email to current members
- Uphold the Massage Envy core values of optimism, gratitude, excellence, consistency, and empathy
Requirements:
- Excellent sales and customer service skills
- Ability to think critically and juggle multiple tasks in a fast-paced environment
- Strong math and computer skills, with confidence handling cash and providing excellent customer service
- High school diploma or equivalent required
- Previous sales and customer service experience preferred
What We Offer:
- A competitive hourly rate of $12.00 per hour
- A supportive and dynamic work environment that fosters growth and development
- Ongoing training to refine your sales and customer service skills
- A range of benefits, including healthcare coverage, paid leave, and complimentary services
- The opportunity to make a meaningful impact on the lives of our clients and contribute to a company that is committed to delivering exceptional results
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