Sales and Customer Experience Specialist

1 day ago


Sens, Bourgogne-Franche-Comté, United States Massage Envy Full time
Sales and Customer Experience Specialist Opportunity

We are seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Experience Specialist at Massage Envy Rock Springs. As a key member of our sales team, you will play a crucial role in driving membership sales and delivering an exceptional experience for our clients.

Job Overview:

  • Provide outstanding customer service by greeting clients upon arrival, scheduling services, answering phone calls, addressing questions and concerns, protecting client confidentiality, and maintaining a safe and therapeutic environment for everyone in our location
  • Promote the value of total body care by educating clients on new and expanded services
  • Drive member retention through outreach via phone and email to current members
  • Uphold the Massage Envy core values of optimism, gratitude, excellence, consistency, and empathy

Requirements:

  • Excellent sales and customer service skills
  • Ability to think critically and juggle multiple tasks in a fast-paced environment
  • Strong math and computer skills, with confidence handling cash and providing excellent customer service
  • High school diploma or equivalent required
  • Previous sales and customer service experience preferred

What We Offer:

  • A competitive hourly rate of $12.00 per hour
  • A supportive and dynamic work environment that fosters growth and development
  • Ongoing training to refine your sales and customer service skills
  • A range of benefits, including healthcare coverage, paid leave, and complimentary services
  • The opportunity to make a meaningful impact on the lives of our clients and contribute to a company that is committed to delivering exceptional results

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