High-End Sales and Customer Experience Specialist

22 hours ago


Sens, Bourgogne-Franche-Comté, United States Farfetch Full time

We're seeking a High-End Sales and Customer Experience Specialist to join our team at the Palm Angels Wynn Store in Las Vegas. As a key member, you will be responsible for delivering exceptional customer service, driving sales, and maintaining a thorough knowledge of our brand.

About the Role:

  • Develop and maintain relationships with high-end clients, ensuring their satisfaction and loyalty to the brand.
  • Drive sales growth through effective upselling and cross-selling techniques, utilizing in-depth knowledge of our products and services.
  • Provide expert advice on fashion trends, styles, and accessories, ensuring clients feel confident and informed in their purchasing decisions.
  • Collaborate with the management team to develop and implement marketing strategies, ensuring maximum visibility and reach for our brand.

About You:

  • You have a minimum of 2 years of experience in retail sales within luxury fashion brands.
  • You possess excellent interpersonal and communication skills, enabling you to build strong relationships with clients.
  • You have a good working knowledge of computer systems, allowing you to efficiently manage sales and customer data.
  • You have a keen eye for high-fashion trends and styles, staying up-to-date on the latest designer collections.

What We Offer:

  • A competitive compensation package tailored to your professional experience.


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