Front Desk Representative

3 days ago


San Diego, California, United States Planet Fitness Full time
Job Summary

We are seeking a talented and customer-focused Front Desk Representative to join our team at Planet Fitness. This role is responsible for creating an exceptional member experience, processing transactions, and promoting the Judgement Free Zone. As a Front Desk Representative, you will be the first point of contact for members, prospective members, and guests, providing a warm and welcoming atmosphere.

Key Responsibilities:
  • Greet members, prospective members, and guests with a smile and provide an exceptional customer experience.
  • Enforce the Judgement Free zone by maintaining a clean and organized front desk area.
  • Answer phones in a friendly manner and assist callers with various questions.
  • Check members into the system, process new member sign-ups, and facilitate needed updates to member accounts.
  • Promote sales of Tanning lotions and Memberships.
  • Create connections with the community through events and outreach programs.

Requirements:
  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude.
  • Experience in Sales.
  • Punctuality and reliability are a must.

Compensation:$40,000 - $50,000 per year, depending on experience.

About Us:
Planet Fitness is a rapidly growing franchise with 33 locations across the East/West Coast. We are committed to providing an affordable, high-end fitness experience that enhances people's lives. As a Front Desk Representative, you will be part of a dynamic team that values personal development, leadership, and organization.

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