Front Desk Representative

2 days ago


San Diego, California, United States The Monsaraz, Tapestry Collection by Hilton Full time
**Job Description**

The Monsaraz, Tapestry Collection by Hilton is seeking a skilled Front Desk Agent to provide exceptional guest service and ensure a memorable experience for our guests. The ideal candidate will possess excellent communication skills, be able to multitask with ease, and maintain a calm demeanor in fast-paced environments.

Responsibilities include:

  • Greet guests promptly and professionally, providing accurate information about hotel services and amenities.
  • Process check-ins and check-outs efficiently, handling cash, credit transactions, and vouchers with precision.
  • Respond to guest inquiries and resolve issues in a timely and courteous manner.
  • Maintain confidentiality and handle sensitive information with discretion.

This is an exciting opportunity for individuals who are passionate about delivering outstanding customer service and creating memorable experiences for our guests. If you have a keen eye for detail, are proficient in PMS systems, and possess excellent problem-solving skills, we encourage you to apply.



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