Solutions Architect
4 days ago
We are seeking a skilled Solutions Engineer to join our team at Hirewell. As a key member of our sales team, you will be responsible for connecting our advanced AI products with the technical requirements of our clients, ensuring smooth deployment and integration.
Key Responsibilities:- Partner with the sales team to understand client needs and create customized AI-driven solutions that align with their business objectives.
- Act as the technical authority during the pre-sales phase, providing product demonstrations, technical presentations, and addressing detailed client questions.
- Collaborate with clients to evaluate their existing systems and workflows, identifying opportunities for integrating our AI solutions.
- Design and present tailored product configurations and prototypes to showcase the value and capabilities of our offerings.
- Support the implementation process by providing technical expertise, troubleshooting challenges, and facilitating smooth integration with client systems.
- Serve as a communication bridge between clients and the product development team, sharing client feedback to influence future product enhancements.
- Offer post-sales support to ensure client satisfaction and sustained success with our products.
- Develop and maintain technical documentation, including integration guides, FAQs, and best practices.
- 5+ years of experience in a solutions engineering, pre-sales, or technical consulting role, ideally within the AI or tech sectors.
- Strong technical foundation with experience in software development, system integration, and cloud-based solutions.
- Knowledge of AI, machine learning, and data analytics technologies and their applications in enterprise settings.
- Exceptional communication and presentation skills, capable of conveying complex technical concepts to diverse audiences.
- Proven track record of managing multiple client projects simultaneously and delivering top-notch results under pressure.
- Strong problem-solving abilities and a proactive attitude toward addressing client needs.
- Familiarity with programming languages such as Python, Java, or similar, as well as experience with APIs, data integration, and cloud platforms.
- Bachelor's degree in Computer Science, Engineering, or a related field.
- Experience in the insurance technology or financial services industries.
- Background in startup or fast-paced growth environments.
- Certifications in cloud platforms such as AWS, Google Cloud, or Azure.
- Competitive salary with equity options.
- 401(k) plan.
- Comprehensive health, dental, and vision insurance.
- Flexible work environment with remote options available.
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