Customer Service Liaison

4 weeks ago


Janesville, Wisconsin, United States NFI Full time

Job Summary: As a Distribution Customer Service Representative at NFI, you will be responsible for providing exceptional customer service and support to our clients. Your primary goal will be to ensure that all customer inquiries are addressed promptly and efficiently, while also processing and inputting customer orders in a timely manner.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a professional and courteous manner.
  • Process and input customer orders, ensuring accuracy and attention to detail.
  • Produce all necessary paperwork and information required for customer work orders.
  • Collaborate with internal teams to ensure seamless order fulfillment and customer satisfaction.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong attention to detail and organizational skills.
  • Proficiency in computer software and systems.


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