Customer Service Representative

4 weeks ago


Janesville, Wisconsin, United States Walmart Full time

Job Summary

We are seeking a highly motivated and customer-focused Frontline Cashier Associate to join our team at Sam's Club. As a key member of our front-end team, you will play a vital role in providing exceptional customer service and ensuring a positive shopping experience for our members.

Key Responsibilities

  • Provide exceptional customer service by acknowledging members, identifying their needs, and assisting with purchasing decisions.
  • Operate cash registers and process member purchases accurately and efficiently.
  • Maintain a clean and organized sales floor, including restocking shelves and recovering merchandise.
  • Work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities simultaneously.
  • Collaborate with colleagues to achieve sales goals and promote a positive work environment.

Requirements

  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
  • Strong communication and interpersonal skills.
  • Ability to lift up to 25 pounds and stand for long periods.

What We Offer

  • Competitive hourly wage and performance-based bonus opportunities.
  • Opportunities for career advancement and professional growth.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A 401(k) plan with company match.
  • Paid time off and holidays.

About Sam's Club

Sam's Club is a membership-based warehouse club that offers a wide selection of products at discounted prices. We are committed to providing exceptional customer service and creating a positive shopping experience for our members.



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