Distribution Customer Service Liaison
4 days ago
Overview:
The Distribution Customer Service Representative plays a vital role in ensuring seamless customer interactions, processing orders, and resolving complaints in a timely and effective manner. This position requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.
Responsibilities:
- Respond to customer inquiries and complaints in a courteous and professional manner.
- Process and input customer orders accurately and efficiently.
- Produce stock reports to verify product availability and ensure timely shipping.
- Coordinate special and last-minute shipping requests with the Traffic and Operations Departments.
- Provide follow-up with other departments to ensure service standards are being met.
- Verify computer-generated invoices for accuracy and completeness.
- Prepare shipping and tracing information for customers as required.
- Maintain damage records and back-order logs to ensure accurate tracking.
- Communicate customer feedback to management, highlighting areas of dissatisfaction.
- Act as a liaison between the warehouse and customer, facilitating administration of accounts and invoicing.
- Oversee all paperwork associated with orders and maintain corresponding files.
Qualifications:
- High School diploma or equivalent required.
- Strong computer knowledge, including MS Office applications.
- Basic typing skills and familiarity with 10-key.
- Shipping software systems, including UPS and Federal Express.
- Excellent oral and written communication skills.
- Excellent customer service skills.
- Ability to work in varying facility conditions.
- Availability to work irregular or extended hours, including nights, weekends, and holidays as needed.
NFI Industries is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
The contractor will not discharge or discriminate against employees or applicants based on pay inquiries or discussions.
-
Customer Service Liaison
4 days ago
Janesville, Wisconsin, United States NFI Full timeCustomer Service Representative at NFIWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at NFI. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, processing orders and receipts, and handling complaints in a professional...
-
Relief Distribution Operator
4 weeks ago
Janesville, Wisconsin, United States Alliant Energy Full timeJob SummaryAt Alliant Energy, we're seeking a skilled Relief Distribution Operator to join our team. As a key member of our operations, you'll play a crucial role in ensuring the efficient and safe distribution of energy to our communities. If you're passionate about making a difference and thrive in a dynamic environment, we want to hear from you.Key...
-
Customer Service Representative
4 weeks ago
Janesville, Wisconsin, United States NFI Full timeJob SummaryNFI is seeking a highly skilled Distribution Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service, processing orders, and handling customer inquiries.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and...
-
Customer Service Representative
3 days ago
Janesville, Wisconsin, United States Kwik Trip Full timeAbout Kwik TripKwik Trip is a family-owned company that has been serving its guests and coworkers since 1965. We are dedicated to providing a positive and welcoming experience for everyone who walks through our doors.Job SummaryWe are seeking energetic and outgoing individuals to join our Food/Guest Service team. As a Food/Guest Service coworker, you will be...
-
Customer Service Representative
1 week ago
Janesville, Wisconsin, United States Kwik Trip Full timeAbout Kwik TripKwik Trip is a family-owned company that has been serving its guests and coworkers since 1965. We are dedicated to providing an exceptional customer experience in clean, state-of-the-art facilities.Job SummaryWe are seeking energetic and positive individuals to join our team as Guest Service Co-workers. As a Guest Service Co-worker, you will...
-
Distribution Center Operations Specialist
3 days ago
Janesville, Wisconsin, United States Mercy Health System Full timeJob SummaryWe are seeking a highly organized and detail-oriented Distribution Center Clerk to join our team at Mercy Health System. As a key member of our distribution team, you will be responsible for receiving and processing shipments, maintaining accurate records, and ensuring the efficient flow of goods throughout our facilities.Key...
-
Warehouse Operations Specialist
3 days ago
Janesville, Wisconsin, United States Clinton Aluminum Distribution Inc Full timeJob OverviewAt Clinton Aluminum Distribution Inc, we are committed to creating a positive and inclusive work environment that fosters growth and development for our employees. Our company culture values respect, kindness, and support, and we encourage collaboration and teamwork to achieve common goals.We are seeking a skilled and reliable Warehouse Associate...
-
Warehouse Operations Specialist
3 days ago
Janesville, Wisconsin, United States Clinton Aluminum Distribution, Inc. Full timeWe are committed to creating a positive and inclusive work environment at Clinton Aluminum Distribution, Inc. where our employees can thrive and grow. Our company culture values respect, kindness, and support, and we encourage collaboration and teamwork to achieve common goals.Key Responsibilities:Operate machinery and handle materials safely and...
-
Service Manager
3 weeks ago
Janesville, Wisconsin, United States Pomp's Tire Service Full timeAbout Pomp's Tire ServicePomp's Tire Service is a leading tire service company with over 80 years of experience. We are committed to delivering exceptional service to our customers and employees. As a Service Manager, you will play a key role in leading our team and ensuring that our customers receive the best possible experience.Job...
-
Customer Service Representative
2 weeks ago
Janesville, Wisconsin, United States Argus Technical Full time**Job Summary**At Argus Technical, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their satisfaction and loyalty to our company.Key Responsibilities:Maintain a positive and...
-
Customer Service Representative
2 weeks ago
Janesville, Wisconsin, United States Argus Technical Services Full timeCustomer Service Representative Job DescriptionAt Argus Technical Services, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Responsibilities:Respond to customer...
-
Customer Service Supervisor
4 weeks ago
Janesville, Wisconsin, United States Gainwell Technologies Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Supervisor to join our team at Gainwell Technologies. As a key member of our customer service team, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key ResponsibilitiesAssist less experienced...
-
Customer Service Representative
4 weeks ago
Janesville, Wisconsin, United States First Mid Bank & Trust Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at First Mid Bank & Trust. As a key member of our customer support center, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional manner.ResponsibilitiesProvide...
-
Production Specialist
15 hours ago
Janesville, Wisconsin, United States Clinton Aluminum Distribution Inc Full timeJob OverviewAt Clinton Aluminum Distribution Inc, we strive to create a positive and supportive work environment for our employees. Our company culture values collaboration, teamwork, and respect for one another. We believe that happy and motivated employees are essential to our success, which is why we offer competitive compensation packages, great...
-
Customer Service Representative
4 weeks ago
Janesville, Wisconsin, United States First Mid Bank & Trust Full timeJob Title: Full-time Customer Support Center Agent IAt First Mid Bancshares, Inc., we are committed to providing exceptional customer service and creating a personalized experience for our clients. We are seeking a highly skilled and bilingual Customer Support Center Agent I to join our team.Responsibilities:Provide accurate and timely assistance to...
-
Customer Service Representative
3 weeks ago
Janesville, Wisconsin, United States Domino's Pizza LLC Full timeDomino's Pizza LLC - Customer Service RepAs a Customer Service Rep at Domino's, you'll be the face of our brand, providing a positive and engaging experience for our customers. Your responsibilities will include:Key Responsibilities:Greet customers and provide them with a warm and welcoming experienceTake customer orders using our technology and Point of...
-
Customer Service Representative
2 weeks ago
Janesville, Wisconsin, United States First Mid Bank & Trust Full timeJob Title: Full-time Customer Support Center Agent IAt First Mid Bancshares, Inc., we are committed to providing exceptional customer service and creating a personalized experience for our clients. We are seeking a highly skilled and bilingual Customer Support Center Agent I to join our team.Responsibilities:Provide accurate and timely assistance to...
-
Customer Service Representative
12 hours ago
Janesville, Wisconsin, United States Domino's Pizza LLC Full timeDomino's Pizza LLC Job DescriptionAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer service and creating a positive experience for our guests. Your key responsibilities will include:Key Responsibilities:Greet customers and provide them with a positive and engaging experience.Take customer...
-
Customer Service Representative
4 weeks ago
Janesville, Wisconsin, United States Argus Technical Full timeCustomer Service Representative Responsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all times is crucial for success in this role. Responding promptly to customer inquiries and communicating effectively through various channels are key responsibilities.Key Skills and Qualifications:Excellent communication and...
-
Customer Service Representative
4 days ago
Janesville, Wisconsin, United States First Mid Bank & Trust Full timeJob Title:Full-time Customer Support Center Agent IJob Summary:We are seeking a highly skilled and customer-focused Full-time Customer Support Center Agent I to join our team at First Mid Bank & Trust. As a key member of our customer support team, you will be responsible for providing exceptional customer service and support to our...