Facility Operations Manager

1 month ago


Spokane, Washington, United States Goodwill Industries of the Inland Northwest Full time
Job Summary

The Facility Assistant Manager plays a crucial role in the success of our organization, working closely with the Facility Manager to maximize collections, production, sales, salvage, and customer service. This position is considered a stepping stone to advance to Facility Manager and requires a strong work ethic, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Provide exceptional customer service, ensuring a positive shopping experience for all customers.
  • Assist in the management of incoming donations, salvage, E-Commerce, E-Cycle, and E-Waste, ensuring proper processing and separation.
  • Ensure assigned facility meets or exceeds production goals, sales performance, and quality customer service standards.
  • Act as a liaison with Workforce Development and Social Services for client program coordination.
  • Maintain a clean and orderly production environment, ensuring machinery and devices are in proper working order.
  • Assist in maintaining the appearance of the building exterior and parking lot, including windows, doors, sidewalks, parking lot lights, dumpster area, landscape, shopping cart retrieval, store entry, and signage.
  • Ensure loss prevention matters are reported, investigated, and corrected in a timely manner.
Requirements
  • Four-year Bachelor's degree in a related field preferred.
  • Three to four years of related production/retail management experience or an equivalent combination of education and experience.
  • Supervisory experience with a team of 25+ employees.
  • Valid driver's license with personal auto insurance and a clean driving record.
  • Ability to work a flexible schedule, including evenings and weekends.
What We Offer

Goodwill Industries of the Inland Northwest offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.



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