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Patient Care Coordinator

2 months ago


Middleton Wisconsin, United States Midwest Dental Full time
About the Role

We are seeking a highly skilled Patient Care Coordinator to join our team at Midwest Dental. As a key member of our staff, you will play a vital role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude).

Responsibilities
  • Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome.
  • Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism.
  • Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism.
Requirements
  • At least one year related experience.
  • Knowledge of dental terminology.
  • Strong communication and interpersonal skills, with a focus on delivering exceptional customer service.
Preferred Qualifications
  • Previous experience in a dental or medical office setting.
Compensation and Benefits

We offer a competitive hourly rate of $17 - $21 per hour, as well as a comprehensive benefits package, including paid time off, health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.

Smile Brands supports over 650 affiliated dental practices across 30 states, all focused on delivering Smiles For Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices.