Patient Care Representative Front Desk Specialist

2 weeks ago


Middleton, Massachusetts, United States Middleton Family Medicine Urgent Care LLC Full time
Job Title: Patient Care Representative Front Desk

We are seeking a highly skilled and detail-oriented Patient Care Representative to join our team at Middleton Family Medicine Urgent Care LLC. As a key member of our front desk team, you will be responsible for providing exceptional patient care and ensuring a seamless experience for our patients.

Key Responsibilities:
  • Provide outstanding customer service to patients, families, and caregivers
  • Manage patient flow, check-in patients, and update demographic and insurance information
  • Collect patient co-payments and outstanding balances, and process insurance eligibility
  • Answer phones, schedule appointments, and manage online portal messages
  • Assist patients with Patient Portal access and encourage Portal use
  • Process patient requests, including forms, referrals, and prescriptions
  • Track patient medical records and communicate with providers as necessary
  • Monitor provider schedules and communicate with clinical staff and patients
Requirements:
  • High School diploma or equivalent
  • 1+ years of experience in customer service or a related administrative position, healthcare experience preferred
What We Offer:

At Middleton Family Medicine Urgent Care LLC, we are committed to providing a collaborative and patient-centric work environment. We offer competitive compensation and benefits, as well as opportunities for professional growth and development.

We are an equal opportunity employer and welcome applications from diverse candidates.



  • Middleton, Massachusetts, United States Middleton Family Medicine Full time

    Job SummaryMiddleton Family Medicine is seeking a highly skilled Patient Care Representative to join our team. As a key member of our front desk staff, you will be responsible for providing exceptional customer service to patients, families, and caregivers. Your excellent communication skills, attention to detail, and ability to multitask will make you a...


  • Middleton, Massachusetts, United States Middleton Family Medicine Urgent Care LLC Full time

    Job SummaryMiddleton Family Medicine Urgent Care LLC is seeking a highly skilled Patient Care Representative to join our team. As a Patient Care Representative, you will be responsible for providing exceptional customer service to patients, families, and caregivers. Your primary duties will include greeting patients, checking in patients for appointments,...


  • Middleton, Massachusetts, United States Middleton Family Medicine Full time

    Patient Care Representative RoleMiddleton Family Medicine is seeking a detail-oriented and reliable Patient Care Representative to support our Primary Care Department. This position requires excellent verbal and written communication skills, computer proficiency, and exemplary customer service skills, with the ability to multitask and work as a team. Medical...


  • Middleton, Massachusetts, United States Middleton Family Medicine Urgent Care LLC Full time

    Job SummaryMiddleton Family Medicine is seeking a highly skilled and compassionate Patient Care Representative to join our team. As a key member of our Call Center, you will be responsible for providing exceptional customer service to patients, families, and caregivers. Your excellent communication skills, attention to detail, and ability to multitask will...


  • Middleton, Massachusetts, United States Middleton Family Medicine Urgent Care LLC Full time

    Job SummaryMiddleton Family Medicine Urgent Care LLC is seeking a detail-oriented and reliable Patient Care Representative to support our Call Center. This role requires excellent verbal and written communication skills, computer proficiency, and exemplary customer service skills.Key ResponsibilitiesProvide exceptional customer service to patients, families,...


  • Middleton, Massachusetts, United States Middleton Family Medicine Urgent Care LLC Full time

    Job SummaryMiddleton Family Medicine Urgent Care LLC is seeking a skilled Patient Care Representative to join our team. As a key member of our Call Center, you will provide exceptional customer service to patients, families, and caregivers, ensuring a positive experience for all.Key ResponsibilitiesProvide warm and professional greetings to all callers,...


  • Middleton, Massachusetts, United States Middleton Family Medicine Urgent Care LLC Full time

    Job SummaryMiddleton Family Medicine Urgent Care LLC is seeking a detail-oriented and customer-focused Patient Care Representative to support our Call Center. This role requires excellent communication skills, computer proficiency, and the ability to multitask in a fast-paced environment.Key ResponsibilitiesProvide exceptional customer service to patients,...


  • Middleton, Massachusetts, United States Middleton Family Medicine Full time

    Job Title: Patient Care RepresentativeMiddleton Family Medicine is seeking a detail-oriented and reliable Patient Care Representative to support our Call Center. This role requires excellent verbal and written communication skills, computer proficiency, and exemplary customer service skills, with the ability to multitask and work as a team.Key...


  • Middleton, Massachusetts, United States Beltone New England Full time

    Job Title: Front Office Associate **Job Summary:** We are seeking a positive and dependable individual to join our team as a Front Office Associate. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing incoming and outgoing calls, and performing various administrative...


  • Middleton, Massachusetts, United States Middleton Family Medicine Urgent Care LLC Full time

    {"h1": "Patient Care Representative", "p": "At Middleton Family Medicine, we are seeking a Patient Care Representative to join our team. As a Patient Care Representative, you will be responsible for providing exceptional customer service to our patients, families, and caregivers. Your primary duties will include confirming and updating patient demographic...


  • Middleton, Massachusetts, United States Middleton Family Medicine Full time

    Job Title: Patient Care RepresentativeMiddleton Family Medicine is seeking a highly skilled and patient-focused individual to join our team as a Patient Care Representative. This role is a critical part of our Wellness & Health Center at Endicott College, and we are looking for someone who is passionate about delivering exceptional customer service and...


  • Middleton, Massachusetts, United States Middleton Family Medicine Full time

    Job Title: Patient Care RepresentativeAt Middleton Family Medicine, we are seeking a highly skilled and compassionate Patient Care Representative to join our team. As a key member of our staff, you will play a vital role in providing exceptional patient care and support to our patients and families.Key Responsibilities:Provide outstanding customer service to...

  • Medical Assistant

    4 days ago


    Middleton, Massachusetts, United States VetJobs Full time

    About this Role:The Medical Assistant will provide care to patients ages 2+ in a clinical setting, including scheduling, rooming patients, biometrics, vitals, documenting medical history, phlebotomy, and assisting the provider as needed.Key Responsibilities:• Interviews patients, measures vital signs, and records information on patients' charts• Prepares...


  • Middleton, Massachusetts, United States Beltone New England Full time

    Job Title: Front Office AssociateWe are seeking a highly skilled and customer-focused Front Office Associate to join our team at Beltone New England. As a Front Office Associate, you will be responsible for providing exceptional customer service, handling customer inquiries, and performing various administrative tasks.Key Responsibilities:Provide excellent...


  • Middleton, Massachusetts, United States Beltone New England Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Front Office Associate to join our team at Beltone New England. As a Front Office Associate, you will be responsible for providing exceptional customer service, handling customer inquiries, and supporting the sales team.Key ResponsibilitiesProvide excellent customer service to patients and...


  • Middleton, Massachusetts, United States Beltone New England Full time

    Job Title: Front Office AssociateWe are seeking a positive and dependable individual to join our team as a Front Office Associate. This role is perfect for someone who enjoys working in a fast-paced environment and providing excellent customer service.Key Responsibilities:Provide exceptional customer service to patients and clientsManage incoming and...


  • Middleton, Massachusetts, United States Beltone New England Full time

    We are seeking a positive and dependable individual to join our team as a Front Office Associate. As a key member of our front office staff, you will be responsible for providing exceptional customer service, handling incoming and outgoing calls, and performing various administrative tasks.Key Responsibilities:Provide excellent customer service to patients...


  • Middleton, Massachusetts, United States H2O Care Full time

    Job OverviewH2O Care is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and ensuring our customers receive top-notch service.ResponsibilitiesProcess work orders, customer payments, and invoices efficientlyCommunicate...

  • Medical Assistant

    4 days ago


    Middleton, Massachusetts, United States National Guard Employment Network Full time

    About this Role: We are seeking a Medical Assistant to provide care to patients in a clinical setting. The successful candidate will be responsible for scheduling, rooming patients, taking biometrics, and documenting medical history.Key Responsibilities:Interview patients, measure vital signs, and record information on patients' chartsPrepare treatment rooms...


  • Middleton, Massachusetts, United States Wellpath Full time

    Make a Difference in Patient CareWe are seeking a skilled Licensed Practical Nurse (LPN) to join our team at Wellpath. As a vital member of our healthcare team, you will play a key role in providing high-quality patient care and contributing to the nursing process of assessment, planning, implementation, and evaluation.Key Responsibilities:Assess patients'...