Patient Care Representative Front Desk Specialist
2 weeks ago
We are seeking a highly skilled and detail-oriented Patient Care Representative to join our team at Middleton Family Medicine Urgent Care LLC. As a key member of our front desk team, you will be responsible for providing exceptional patient care and ensuring a seamless experience for our patients.
Key Responsibilities:- Provide outstanding customer service to patients, families, and caregivers
- Manage patient flow, check-in patients, and update demographic and insurance information
- Collect patient co-payments and outstanding balances, and process insurance eligibility
- Answer phones, schedule appointments, and manage online portal messages
- Assist patients with Patient Portal access and encourage Portal use
- Process patient requests, including forms, referrals, and prescriptions
- Track patient medical records and communicate with providers as necessary
- Monitor provider schedules and communicate with clinical staff and patients
- High School diploma or equivalent
- 1+ years of experience in customer service or a related administrative position, healthcare experience preferred
At Middleton Family Medicine Urgent Care LLC, we are committed to providing a collaborative and patient-centric work environment. We offer competitive compensation and benefits, as well as opportunities for professional growth and development.
We are an equal opportunity employer and welcome applications from diverse candidates.
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Middleton, Massachusetts, United States Middleton Family Medicine Full timeJob SummaryMiddleton Family Medicine is seeking a highly skilled Patient Care Representative to join our team. As a key member of our front desk staff, you will be responsible for providing exceptional customer service to patients, families, and caregivers. Your excellent communication skills, attention to detail, and ability to multitask will make you a...
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Patient Care Representative Front Desk
2 weeks ago
Middleton, Massachusetts, United States Middleton Family Medicine Urgent Care LLC Full timeJob SummaryMiddleton Family Medicine Urgent Care LLC is seeking a highly skilled Patient Care Representative to join our team. As a Patient Care Representative, you will be responsible for providing exceptional customer service to patients, families, and caregivers. Your primary duties will include greeting patients, checking in patients for appointments,...
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Patient Care Representative Front Desk
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Middleton, Massachusetts, United States Middleton Family Medicine Urgent Care LLC Full time{"h1": "Patient Care Representative", "p": "At Middleton Family Medicine, we are seeking a Patient Care Representative to join our team. As a Patient Care Representative, you will be responsible for providing exceptional customer service to our patients, families, and caregivers. Your primary duties will include confirming and updating patient demographic...
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