Technical Solutions Specialist
3 weeks ago
About Our Company: KARL STORZ Endoscopy-America is a leading provider of innovative solutions in endoscopic surgery, video imaging, and OR integration.
We're committed to changing lives through our groundbreaking innovations and exceptional service.
Job Overview: As a Technical Solutions Specialist, you'll be responsible for overseeing the successful planning and execution of complex Operating Room installation projects.
Your Key Responsibilities:
- Project Management: Lead end-to-end OR AV capital installation projects, ensuring timely and profitable delivery.
- Customer Success: Serve as the primary point of contact for clients, ensuring seamless installation, training, and long-term value realization.
- Sales Support: Collaborate with sales teams in pre-sales activities, proposal development, and project scoping.
- Technical Expertise: Apply in-depth knowledge of AV integration, surgical technology, and enterprise IT to manage installation projects.
- Customer Satisfaction: Capture and act on feedback, ensuring a best-in-class installation experience and fostering long-term client relationships.
Requirements:
- Experience: 5+ years in technical project management, AV integration, or medical device installations.
- Technical Expertise: Strong knowledge of hospital construction, cable management, AV/IP technologies, and medical imaging systems.
- Education: Bachelor's degree in engineering, Construction Management, or related field (or 5+ years of equivalent experience).
- Skills: Strong leadership, project planning, communication, and multitasking abilities.
- Travel: Willingness to travel up to 80%.
Location: This role must reside in the Great Plains region, ideally in St. Louis, MO or Minneapolis, MN.
Estimated Salary Range: $120,000 - $180,000 per year.
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