Retail Sales Solutions Associate

5 days ago


Needham Heights, Massachusetts, United States Staples Full time
Job Description

As a Sales Solutions Associate at Staples, you will play a key role in providing exceptional customer service and helping customers find the right products and solutions for their needs. You will be part of a collaborative and inclusive team-oriented retail culture, working in a fast-paced environment where no two days are the same.

Key Responsibilities:
  • Deliver high-level service to every customer, building customer loyalty and satisfaction
  • Connect with customers to understand their needs and present solutions across a range of products, including computing, printing, office supplies, and more
  • Maintain and apply knowledge of technology products and services through required trainings and certifications
  • Exhibit effective selling and service behaviors in all interactions and communications with customers
  • Support the Customer Development Program by generating and handing off customer leads
Requirements:
  • Able to work a flexible schedule based on the store's needs
  • Must be able to engage and speak to customers and understand their needs
  • Collaborate and work with other team members
  • Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
  • Basic computer skills
About Us:

Staples is a leading retailer of office supplies and technology products, committed to helping our customers and community discover innovative products and services that unlock what's possible. We're a dynamic and inclusive company that values our employees and offers a range of benefits and opportunities for growth and development.

We are an equal opportunity employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional customer service and working in a fast-paced retail environment, we encourage you to apply for this exciting opportunity.



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