Retail Sales Associate
2 months ago
We are seeking a highly skilled and customer-focused Cashier and Customer Service Representative to join our team at Staples. As a Cashier and Customer Service Representative, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.
Key Responsibilities- Provide professional and welcoming customer service, including answering phones and directing customers to the appropriate department or person.
- Ring up sales, process returns, bag items, and enroll customers in our loyalty program.
- Connect with customers to understand their needs and present solutions.
- Assist in resolving escalated issues with upset customers.
- Perform other responsibilities as assigned, such as merchandising, replenishment, and store cleanliness.
- Able to work a flexible schedule based on the store's needs.
- Must be able to engage and speak with customers.
- Collaborate and work with other team members.
- Ability to lift/move materials in the 10-50 pound range, climb ladders, stand, and walk continuously.
- Customer service or cashier experience in a retail environment.
- Ability to prioritize, multitask, detail-oriented, and highly observant.
Staples is a leading retailer of office supplies and services. We are committed to providing our customers with exceptional service and a positive shopping experience. As a Cashier and Customer Service Representative, you will be part of a dynamic team that is dedicated to delivering outstanding customer service and driving business results.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.
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