Operations Director

1 week ago


Needham Heights, Massachusetts, United States CVS Health Full time
Operations Manager Job Description

CVS Health is seeking a skilled Operations Manager to join our team. As a key member of the Store Management team, you will play a critical role in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service.

Key Responsibilities:
  • Support the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store
  • Lead others and work effectively with store crews to achieve sales and inventory management goals
  • Supervise, assign and direct activities of the store's crew to ensure excellent customer service and store operations
  • Effectively communicate information to store crew and supervisors in an open and timely manner
  • Support Store Manager with action plans for operational and service improvement
Requirements:
  • Deductive reasoning ability, advanced analytical skills and computer skills
  • Advanced communication skills, leadership, supervision, and influencing skills
  • Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
Preferred Qualifications:
  • Experience as a retail manager or supervisor
Benefits:

CVS Health offers a comprehensive benefits package, including medical, dental, and vision benefits, 401(k) retirement savings plan, and an Employee Stock Purchase Plan. Eligible employees may also participate in the Company's well-being programs, education assistance, free development courses, and discount programs with participating partners.



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