Mortgage Loan Officer

7 days ago


Irvine, California, United States Zillow Full time
About the Role

Zillow Home Loans is revolutionizing the mortgage experience by streamlining the process and providing unparalleled customer service. As a Mortgage Loan Officer, you will be at the forefront of this transformation, working closely with customers to understand their needs and provide tailored solutions.

This is an exciting opportunity to join a dynamic team that is passionate about making home ownership a reality for more people. With a focus on customer satisfaction and a commitment to excellence, you will be empowered to make a real difference in the lives of our customers.

Key Responsibilities
  • Originate mortgage loans and provide exceptional customer service
  • Analyze clients' needs and ensure compliance with regulatory requirements
  • Collaborate with team members to achieve sales goals and provide best-in-class service
  • Stay up-to-date with industry developments and maintain in-depth knowledge of available loan programs
  • Successfully structure loans for fulfillment partners to underwrite, process, and fund
Requirements
  • Active NMLS Loan Originator with multiple state licenses
  • 1+ years of mortgage sales experience
  • 2+ years of sales, call center, and customer service experience highly preferred
  • Associates or Bachelors degree preferred
  • Financial/business background preferred
  • Proficient in Microsoft products such as Outlook, Word, and Excel
What We Offer

Zillow Home Loans offers a competitive compensation package, including a base salary, incentive compensation, and equity awards. Our employees also enjoy a comprehensive benefits package, including medical, dental, vision, life, and disability coverages, as well as parental leave, family benefits, retirement contributions, and paid time off.

We are committed to fostering an inclusive, innovative environment where our employees can thrive. If you are passionate about customer service, sales, and making a real difference in the lives of our customers, we encourage you to apply for this exciting opportunity.


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