Mortgage Loan Officer

7 days ago

Irvine, California, United States Zillow Full time
About the Role

Zillow Home Loans is seeking a highly motivated Mortgage Loan Officer to join our rapidly growing origination team. As a Mortgage Loan Officer, you will be responsible for originating mortgage loans, providing exceptional customer service, and building relationships with customers and partners.

Key Responsibilities:

  • Originate mortgage loans and provide timely follow-up and courteous professional correspondence
  • Answer and manage incoming calls from customers, providing clear and effective communication
  • Establish and build relationships with customers and partners, including real estate agents
  • Analyze clients' needs to ensure compliance and maximum customer satisfaction
  • Consult with borrowers and guide them through the loan process from inquiry to close
  • Ensure successful completion of all assigned Mortgage Loan Officer Training and Licensing activities
  • Understand and comply with current requirements of applicable federal and state laws and regulations
  • Maintain in-depth knowledge of available loan programs, including FHA, VA, Conventional, ARM, Jumbo, etc.
  • Successfully structure loans for fulfillment partners to underwrite, process, and fund
  • Collaborate with team members and share best practices

Requirements:

  • Active NMLS Loan Originator with multiple state licenses, or a Loan Originator working under a bank license
  • Successfully completed the 20-hr SAFE Pre-licensing Education and passed the SAFE Mortgage Loan Originator Test - National Component with Uniform State Content
  • 1+ years of mortgage sales experience, with 2+ years of sales, call center, and customer service experience highly preferred
  • Associates or Bachelors degree preferred, with a financial/business background preferred
  • Proficient in Microsoft products such as Outlook, Word, and Excel
  • Passionate about client relationships and consultative selling, with excellent communication and interpersonal skills

What We Offer:

  • Competitive base pay, with a standard base pay range of $25.00 Hourly in California, Colorado, Connecticut, Hawaii, Nevada, New York, Washington state, and Washington DC
  • Incentive compensation and equity awards, with actual amounts varying depending on experience, performance, and location
  • Comprehensive medical, dental, vision, life, and disability coverages, as well as parental leave, family benefits, retirement contributions, and paid time off
  • A fun, fast-paced fintech company culture, with a commitment to Equity and Belonging and a focus on innovation and employee experience

Get to Know Us:

Zillow is reimagining real estate to make home a reality for more and more people. As the most-visited real estate website in the United States, Zillow and its affiliates help movers find and win their home through digital solutions, first-class partners, and easier buying, selling, financing, and renting experiences.

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, a passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. We're an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees.

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