Non-Financial Risk Services Manager

2 weeks ago


Los Angeles, California, United States CNB Full time
SHARED SERVICES MANAGER

WHAT IS THE OPPORTUNITY?
The Shared Services division within the First Line of Defense (1LOD) is responsible for developing and maintaining essential tools and resources that assist Business Control Officers (BCOs) in fulfilling their roles effectively and consistently.

Shared Services teams provide crucial support to BCO functions through reporting and analytics, risk and control practice assessment and standardization, the creation of shared 1LOD risk and control procedures, and effective change management.

This role is pivotal in leading, managing, and supporting both regulatory and internal issue remediation efforts.

The Shared Services Manager plays a key role in fostering the enablement, adoption, and enhancement of robust non-financial risk and control practices within CNB's 1LOD.

WHAT WILL YOU DO?
- Lead and coordinate the review and feedback process for non-financial risk management frameworks, policies, and standards, ensuring their effective adoption by 1LOD stakeholders while nurturing positive relationships across the organization.
- Support the 1LOD Controls Office's operational model, contributing to the evolution of a comprehensive 1LOD risk management lifecycle.
- Analyze non-financial 1LOD risk and control practices against regulatory requirements, identifying gaps and proposing actionable solutions in collaboration with BCOs and other stakeholders.
- Implement quality assurance protocols for Shared Services outputs, ensuring alignment with expectations across various lines of defense.
- Develop and maintain essential execution tools, such as style guides and templates, incorporating feedback from key partners.
- Lead or assist in special projects aimed at enhancing 1LOD risk and control practices.
- Manage and develop Shared Services staff, including Analysts and Senior Analysts.
- Monitor and assess non-financial risk and control activities within CNB's 1LOD, executing action plans in a dynamic environment.
- Provide advisory services to BCOs, offering subject matter expertise in risk and control practices.
- Cultivate strong collaborative relationships with delivery partners, promoting the effective use of Shared Services resources.

WHAT DO YOU NEED TO SUCCEED?
Must-Have:
- Bachelor's Degree or equivalent experience (7+ years in financial services or related fields).
- 5+ years in risk management, transformation, or project management roles.
- 3+ years managing cross-enterprise programs with regulatory components.
- 3+ years of people management experience.

Skills and Knowledge:
- Experience in the financial services industry, particularly in risk management.
- Proficiency in Microsoft 365 and analytics tools; familiarity with Archer GRC is a plus.
- Strong communication, presentation, and facilitation skills.
- Ability to think critically and drive change through collaboration.
- Excellent problem-solving and analytical skills.

COMPENSATION:
Starting base salary ranges from $111,408 to $189,738 per year, depending on skills and experience. This position is eligible for bonuses and/or commissions.

ABOUT CNB:
City National Bank, founded in 1954, emphasizes personal relationships in business, striving to support clients, colleagues, and the community. As a subsidiary of the Royal Bank of Canada, CNB continues to uphold a legacy of integrity and exceptional client relationships.

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