Retail Customer Service Representative

7 days ago


Temple, Texas, United States Sam's Club Full time
Job Summary: We are seeking a highly motivated and customer-focused Retail Customer Service Representative to join our team at Sam's Club. As a key member of our front-end team, you will play a vital role in providing exceptional service to our members, ensuring a positive shopping experience, and maintaining a clean and organized store environment.

Key Responsibilities:
• Provide exceptional customer service to members, responding to their needs and resolving any issues in a timely and professional manner.
• Operate a cash register, process transactions, and maintain accurate records of sales and inventory.
• Maintain a clean and organized store environment, including the front-end area, cash registers, and surrounding areas.
• Work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities simultaneously.

Requirements:
• High school diploma or equivalent required; prior retail experience preferred.
• Excellent communication and interpersonal skills, with the ability to work effectively with members, colleagues, and management.
• Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
• Physical ability to stand for long periods, lift up to 25 pounds, and move quickly and efficiently in a fast-paced environment.

What We Offer:
• Competitive hourly wage and performance-based bonus opportunities.
• Comprehensive benefits package, including medical, dental, and vision coverage, as well as 401(k) and stock purchase plans.
• Opportunities for career advancement and professional growth within the company.

Why Join Our Team:
• We are a dynamic and fast-paced organization that values innovation, teamwork, and customer satisfaction.
• Our team members are passionate about delivering exceptional service and making a positive impact on our members' lives.
• We offer a supportive and inclusive work environment that fosters growth, development, and success.

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