Director of Residential Operations

1 day ago


Colorado Springs, Colorado, United States Glass Force, Inc. Full time
Job Description

At Glass Force, Inc., we are seeking a highly skilled and experienced Director of Residential Operations to join our team. This leadership role is responsible for overseeing the operational, procedural, and strategic aspects of our residential service division.

Key Responsibilities:
  • Oversee the day-to-day operations of the residential division, ensuring efficient and effective management of resources.
  • Provide visionary leadership and direction for the Residential Division, driving growth and operational efficiency.
  • Develop and implement strategic plans to enhance customer service, maintain a positive and productive work environment, and foster team development and high performance.
  • Supervise managers and staff, ensuring they meet deadlines and deliverables, and maintain adherence to company policies, procedures, industry regulations, and best practices.
  • Regularly review and update policies and procedures to maintain compliance and address emerging issues.
  • Address and resolve policy violations or deviations in a timely and effective manner.
  • Maintain relationships throughout various branches with clients, partners, employees, managers, and other stakeholders.
  • Supervise daily operations and manage departmental staff, enforcing project deadlines and maintaining high standards of professional behavior.
  • Cultivate a positive and productive work environment, conducting regular site visits and performance evaluations to ensure consistency and quality of service.
  • Implement best practices and standardized procedures across all branches to enhance operational efficiency.
  • Collaborate with other departments to align and develop financial goals.
  • Manage, review, and approve man hours for residential division, staffing and training for the division, and successfully design and implement new income streams and opportunities.
Requirements:
  • Bachelor's in business management or 5 years management experience.
  • Strong leadership skills, proven experience as director or district manager.
  • Strong communication and interpersonal skills with a focus on managerial problem solving and employee relations.
Pay Range:

$65,000-$90,000



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