Customer Service Representative
2 weeks ago
Company Overview:
At ActOne Group, we are dedicated to keeping the humanity in Human Resources and Strategic, Inclusive Procurement. Our founder and CEO, Janice Bryant Howroyd, has built a global organization with over 33 countries, 17,000 clients, and more than 2,800 employees.
Our commitment to excellence has earned us recognition as the largest woman-minority-owned workforce management company founded in the US. We bring expertise in delivering corporate HR initiatives to local and global markets.
Salary:
The estimated hourly rate for this position is $18.00 per hour.
Job Description:
We are seeking a motivated and professional Customer Service Specialist in West Henrietta, NY. This role involves interacting with clients via phone, email, chat, and other channels to provide excellent service and resolve issues.
The ideal candidate will have 2-3 years of customer service experience and be open to learning and growth opportunities. You will follow up on outstanding items, develop knowledge of products and industry policies, and identify process improvements.
Required Skills and Qualifications:
To succeed in this role, you will need:
- 2 years or more customer service experience
- Associate degree or higher preferred
Benefits:
This temporary assignment offers major medical, dental, vision, 401k, and statutory sick pay where required. AppleOne is committed to providing reasonable accommodations for individuals with disabilities.
Others:
We participate in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
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