Senior Site Reliability Engineer

12 hours ago

Olympia, Washington, United States Red Hat Full time
About the Job

We are seeking a highly skilled Senior Site Reliability Engineer to join our team at Red Hat. As a key member of our cloud services operations team, you will be responsible for developing, scaling, and operating our OpenShift managed cloud services.

OpenShift is Red Hat's enterprise Kubernetes distribution, and as an SRE, you will contribute to running OpenShift at scale by enabling customer self-service, making our monitoring system more sustainable, and eliminating work through automation.

Key Responsibilities
  • Contribute code to increase the scalability and reliability of the service
  • Contribute software tests and participate in peer review to increase the quality of our codebase
  • Help and develop peers' capabilities through knowledge sharing, mentoring, and collaboration
  • Participate in a regular on-call schedule, including occasional paid weekends and holidays
  • Practice sustainable incident response and blameless postmortems
  • Resolve customer issues escalated from the Red Hat Global Support team
  • Work within a small agile team to develop and improve SRE software, support your peers, plan and self-improve
Requirements
  • Bachelor's degree in Computer Science or related technical field; or equivalent experience
  • Programming experience in at least one of the following languages: Python, Golang, Java, C, C++ or another object-oriented language
  • Experience working with public clouds such as AWS, GCP, or Azure
  • Ability to collaboratively troubleshoot and solve problems in a team setting
  • Experience troubleshooting an as-a-service offering (SaaS, PaaS, etc.)
  • Experience working with complex distributed systems. Direct experience with Kubernetes or OpenShift is a plus.
Desired Skills
  • Demonstrated ability to debug, optimize code and automate routine tasks
  • 2+ years of experience programming with at least one object-oriented language; Golang, Java, or Python are preferred
  • 2+ years of experience delivering a hosted service
  • 2+ years of experience managing Linux servers running Red Hat Enterprise Linux (RHEL), CentOS, or Fedora hosted at a cloud provider such as Amazon Web Services (AWS), Google Compute Engine (GCE), or Microsoft Azure
  • 3+ years of experience with enterprise systems monitoring; knowledge of Prometheus is a plus
  • 3+ years of experience with enterprise configuration management software like Ansible by Red Hat, Puppet, or Chef
  • Demonstrated ability to quickly and accurately troubleshoot system issues
  • Solid understanding of standard TCP/IP networking and common protocols like DNS and HTTP
  • Solid communications skills and experience working directly with and presenting to customers
About Red Hat

Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies.

Our associates have the flexibility to choose the work environment that suits their needs from in-office to fully remote to office-flex.

We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Benefits
  • Comprehensive medical, dental, and vision coverage
  • Flexible Spending Account - healthcare and dependent care
  • Health Savings Account - high deductible medical plan
  • Retirement 401(k) with employer match
  • Paid time off and holidays
  • Paid parental leave plans for all new parents
  • Leave benefits including disability, paid family medical leave, and paid military leave
  • Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more

These benefits are only applicable to full-time, permanent associates at Red Hat located in the United States.

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