Customer Support Coordinator

2 months ago


Chattanooga, Tennessee, United States Adorama Camera, Inc. Full time
Role Overview

The Customer Support Coordinator is responsible for overseeing incoming customer service requests via the Jira task management system and various communication channels.

Key Responsibilities
  • Task Monitoring: Ensure that all customer service inquiries are tracked and managed efficiently.
  • Order Management: Maintain an ongoing awareness of priority orders, replacements, and outstanding orders to facilitate timely processing within the production and shipping framework.

This position requires a proactive approach to customer service, ensuring that all client needs are met with the highest level of professionalism and efficiency.



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