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Sales and Service Coordinator

1 month ago

Chattanooga, Tennessee, United States Sephora Full time
Job Summary:

As a Sales and Service Coordinator at Sephora, you will play a key role in delivering an exceptional shopping experience for every client. You will support all aspects of sales and service initiatives, including paid services, events, classes, loyalty programs, cash handling, and training in your store.

Key Responsibilities:

Supporting Sales and Service Initiatives:
Support all aspects of sales and service initiatives, ensuring an exceptional shopping experience.

Coordinating Paid Services, Events, and Classes:
Coordinate paid services, events, and classes to enhance customer engagement and loyalty.

Implementing Loyalty Programs:
Support the implementation of loyalty programs to reward and retain customers.

Handling Cash:
Responsible for cash handling, ensuring a smooth checkout process and maintaining store security.

Training Store Team:
Educate teams on service offerings, customer experience, and other key areas to ensure seamless execution.

Qualifications/Experience:
Prior experience in retail sales and service, preferably in a coordinator role.
Passion for client service and teamwork.
Strong communication skills, ability to multitask.
Resilience and adaptability to changing store priorities.
Flexible availability to work during peak retail hours.
Consistent and reliable attendance.
Ability to lift and carry up to 50 pounds.

What We Offer:

Sephora is committed to creating a diverse and inclusive workplace where everyone's uniqueness is celebrated, respected, and honored. We offer comprehensive healthcare and wellbeing benefits based on eligibility, and a competitive hourly rate of $23.10. We also offer a Flex (on demand) position for employees who can work anywhere from 0-19 hours a week, allowing for a balance between work and personal commitments. Sephora is an equal opportunity employer and values a diverse and inclusive workplace.